I loathe the password change

I loathe the password change

in Account & Technical Support

Posted by: technosatyr.3784

technosatyr.3784

I don’t care that other people have gotten hacked.

I do care about the fact that I currently have so many passwords to keep track of that I’ve had to write them all down on a post-it note and keep it by my computer. Every site has their own picky requirements about what a password can and can’t be. Some have to be longer than 8, some less than 12, some HAVE to have numbers some CAN’T have special characters, the list goes on and on.

I use a unified password over as many accounts as possible because that lets me change my password regularly and KEEP MY ACCOUNT SECURE.

When I have to have a DIFFERENT PASSWORD for EVERY SINGLE THING I DO then I can’t change them regularly because there’s no possible way I can remember them all.

ArenaNet, this change is stupid and is only serving to tick me off and make my account LESS secure.

And if anyone has a better suggestion on how to keep track of passwords for…let me count them here…27 different systems without writing any of them down or using a password on more than one system, I’m all ears.

I loathe the password change

in Account & Technical Support

Posted by: simplesimon.2084

simplesimon.2084

You could usd something like keypass. You can manual store your paswords there or let it randomly generate them. I have it on boh my phone and pc.

http://keepass.info/

I loathe the password change

in Account & Technical Support

Posted by: EndlessDreamer.6780

EndlessDreamer.6780

What inconveniences a handful of users will save other users hours upon hours of turmoil and ANet hours and hours of work.

Sorry that it sucks for you, but this mandatory change is for the sake of bettering the game as a whole. The less accounts hacked, the better honestly.

I loathe the password change

in Account & Technical Support

Posted by: technosatyr.3784

technosatyr.3784

No, I disagree that we should look at things like that.

I wish I had some solid numbers to back this up, maybe ANet could provide them sometime, but consider the following hypothetical:
GW2 has 2,000,000 subscribers (http://www.shacknews.com/article/75736/guild-wars-2-sales-pass-2-million-copies)
one report said that they had 11000 requests for account hacking (which is probably not how many were actually hacked, a bunch were probably crackpots/morons) in the first month (http://www.geek.com/articles/games/more-than-11000-guild-wars-2-accounts-hacked-20120910/)

Now, let’s say that each account hack consumes 2 man hours of work. that’d be about 22000 hours of work per month dealing with morons who can’t keep their accounts safe.

I would estimate that this password nonsense has probably taken between 5 and 20 minutes per user, what with the reading, logging on, finding a password they’ll actually accept and so on. Let’s call it 10 minutes per person. That’s 333,333 man hours being consumed by users who are forced to change their passwords BECAUSE OF A MISTAKE OTHER USERS MADE.

Based on these (admittedly hypothetical) numbers, the work that ANet is putting on the player base is about 15 times what they would shoulder in a single month. Nevermind the fact that this won’t really change much, because many players (myself included) will just take whatever password works here and apply it to as many other accounts as possible.

A very small time cost aggregated to a very large player base is a very large waste of time. If they want to offset the cost of account recovery then CHARGE THE PEOPLE WHO LET THEMSELVES GET HACKED. Don’t push the cost onto those of us that can navigate the web responsibly.

I loathe the password change

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi everyone,

While we understand the frustration caused by the time you will spend to change the password instead of playing the game, it is still required to do it for the sake of protecting accounts.

For more information, please have a look at this annoucement: Mandatory password change is coming

Thanks for your feedback