I loose my gems and gold
and also when log out yesterday I was at gauntlet gunc while today I found myself in front of the bank
Hi,
As a first step, change your password.
Then get in touch with the support.
Have a look to this thread: How to submit a ticket in order to put all required information before submitting your ticket.
Thanks
(edited by Moderator.9672)
thank,i just change password,now i do the other things
ArenaNet Communications Manager
Best of luck — I feel sure the team will be able to help you get back on your account.
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet