I lost my phone - 2-Step Verification

I lost my phone - 2-Step Verification

in Account & Technical Support

Posted by: Anthare.1607

Anthare.1607

A month ago I lost my phone on a trip, I just realised today that I have 2-Step Verification on my account. I wanna know what should I do to unbind it and bind again on my new phone.

I lost my phone - 2-Step Verification

in Account & Technical Support

Posted by: Nitro.4732

Nitro.4732

Hi xAndreViTor,

Using the Support link at the top of this website, you can contact the Arena Net support team with the required information and they will reset your account security.

Kind regards,

~Nitro

CoolerMaster Masterbox 5 | H110i | AMD Ryzen R7 1800x 4.0GHz | 32GB DDR4
512GB Samsung 950pro | 2TB SATA-3 | AMD Radeon RX 580 8GB

I lost my phone - 2-Step Verification

in Account & Technical Support

Posted by: Anthare.1607

Anthare.1607

Thank you Nitro.