I'm in a dilemma...

I'm in a dilemma...

in Account & Technical Support

Posted by: DJJDIZZ.5397

DJJDIZZ.5397

I recently made a “poor” decision and purchased gold from a 3rd party website.

After 2 days I received a suspension on my account. After serving my suspension time I noticed “Purchased Gold” taken away, but with the “5,000,000 coins from 1 person trade block per week” I still have 650g sitting in my mail.

I understand I made a poor decision, but the question at hand is… “Do I just delete the mail with the remaining gold or do I accept it?”

I’m not willing to risk the account as I have put 3 years of gaming into it and I want to continue playing. I’m not sure if it will auto-flag and I receive a harsher punishment…

I’m pretty sure I know what needs to be done but I would like clarification…

I know I shouldn’t have RMT’d but we all make mistakes, I took my punishment.

Please Don’t bash, just looking for information.

DJ JDizz – Human Elementalist
Sakaraeth – Asura Warrior
Shoulin Diciple – Human Guardian

I'm in a dilemma...

in Account & Technical Support

Posted by: CptTrips.6512

CptTrips.6512

As far as I know, you can“t delete a mail which contains gold/items.

How about opening an ticket and asking the support team while leaving the mail untouched?
In my eyes this would be the safest way ….

I'm in a dilemma...

in Account & Technical Support

Posted by: DJJDIZZ.5397

DJJDIZZ.5397

I opened a support ticket, we’ll see if I can get this taken care of.

DJ JDizz – Human Elementalist
Sakaraeth – Asura Warrior
Shoulin Diciple – Human Guardian

I'm in a dilemma...

in Account & Technical Support

Posted by: DJJDIZZ.5397

DJJDIZZ.5397

Update I have a ticket submitted, Still no reply yet though.

DJ JDizz – Human Elementalist
Sakaraeth – Asura Warrior
Shoulin Diciple – Human Guardian

I'm in a dilemma...

in Account & Technical Support

Posted by: penelopehannibal.8947

penelopehannibal.8947

Update I have a ticket submitted, Still no reply yet though.

A ticket can take up to three days. If it’s been more than 72 hours, then you can post your ticket number in the sticky:

https://forum-en.gw2archive.eu/forum/support/support/GW2-Tickets-for-Review-3-days-older-2

Blood & Merlot [Wine]

I'm in a dilemma...

in Account & Technical Support

Posted by: DJJDIZZ.5397

DJJDIZZ.5397

Update still nothing… I put a post in “https://forum-en.gw2archive.eu/forum/support/support/GW2-Tickets-for-Review-3-days-older-2

So we will see if it gets resolved.

DJ JDizz – Human Elementalist
Sakaraeth – Asura Warrior
Shoulin Diciple – Human Guardian

I'm in a dilemma...

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Michael posted in that thread that English tickets were running about 4 days. Try to be patient.