I need help with an error pls!

I need help with an error pls!

in Account & Technical Support

Posted by: KALR.1685

KALR.1685

whenever I click play on the character screen this will come up.- http://prntscr.com/45u3kr

Someone please help me!

I need help with an error pls!

in Account & Technical Support

Posted by: CptTrips.6512

CptTrips.6512

You should at least show what comes up when you click “show details”

I need help with an error pls!

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Next

Hi there,

Unfortunately this doesn’t give us much to go off of. As another player has mentioned, you should be able to share the crash details by clicking “Show details” which should give anyone viewing your post a bit more information.

Additionally, would you mind posting your system specs as well?

I need help with an error pls!

in Account & Technical Support

Posted by: KALR.1685

KALR.1685

Hi there,

Unfortunately this doesn’t give us much to go off of. As another player has mentioned, you should be able to share the crash details by clicking “Show details” which should give anyone viewing your post a bit more information.

Additionally, would you mind posting your system specs as well?

Here are the details
http://prntscr.com/460ku5

I need help with an error pls!

in Account & Technical Support

Posted by: Ashley Segovia.8276

Previous

Ashley Segovia.8276

Technical Support

Next

Hey there,

Thanks for the screenshot!

Unfortunately this is still a bit short and does not contain the whole crash log. Would you mind also letting me know what graphics card, processor, RAM, and operating system you have in your computer? The more information that we have to go off of, the better of an answer we can provide and hopefully lead to less “guesswork.”

I need help with an error pls!

in Account & Technical Support

Posted by: KALR.1685

KALR.1685

Hey there,

Thanks for the screenshot!

Unfortunately this is still a bit short and does not contain the whole crash log. Would you mind also letting me know what graphics card, processor, RAM, and operating system you have in your computer? The more information that we have to go off of, the better of an answer we can provide and hopefully lead to less “guesswork.”

here is this it? http://prntscr.com/46okz7

I need help with an error pls!

in Account & Technical Support

Posted by: KALR.1685

KALR.1685

Hey there,

Thanks for the screenshot!

Unfortunately this is still a bit short and does not contain the whole crash log. Would you mind also letting me know what graphics card, processor, RAM, and operating system you have in your computer? The more information that we have to go off of, the better of an answer we can provide and hopefully lead to less “guesswork.”

I would really appreciate it if you would have a solution to this problem right now because i have had this game for more than a week and i would really like to play it. just please let me know what you have found out or something pleasee.

I need help with an error pls!

in Account & Technical Support

Posted by: Ashley Segovia.8276

Previous

Ashley Segovia.8276

Technical Support

Hey there,

What video card are you using? It looks like this was the only bit of information left out. Also, please be aware that creating a support ticket is also an option as you likely would have received a few replies by now in regards to this issue over the weekend:
https://help.guildwars2.com/anonymous_requests/new