I need to reset my password

I need to reset my password

in Account & Technical Support

Posted by: DAERON.2179

DAERON.2179

Here is my story.. I preordered the game and played the beta with all hopes and inspiration for the 3 day forward and the release. Sadly on august 24 i had to undergo 2 emergency surgeries and stayed on the hospital for 1 and a half weeks and now that i see all this news of spyware, banning and keylogging and stuff like that i do not want to get involved with. I really want to reset my password so i can really enjoy guild wars 2 while i recover from my 2 surgeries in a very secure manner and relaxed. Guys please you can check out my profile and account i haven’t played this game yet and i love it I was seeing the livestreams in my hospital bed and I really want to play this game now that I’m home.

I need to reset my password

in Account & Technical Support

Posted by: Drintar.1246

Drintar.1246

I’m a bit confused my friend what exactly do you need help with?

I need to reset my password

in Account & Technical Support

Posted by: DAERON.2179

DAERON.2179

I need to reset my password and you guys turned off the feature because security issues in your website ect. While i was in the hospital my fiancee finished with the parts i needed for my new pc because i was getting ready for this release with new pc and all that fanfare but and i cannot remember my password after all this and is saved in my old pc which is the one i’m using right now in this forum.

I need to reset my password

in Account & Technical Support

Posted by: Regina Buenaobra

Regina Buenaobra

Content Marketing Lead

You can change your password directly through the Account Management page: https://account.guildwars2.com/account

If you do not remember your old password, you will need to work with Customer Support.

Content Marketing Lead
Twitter: @ArenaNet, @GuildWars2
In-Game Name: Cm Regina Buenaobra