So how is it you can’t verify my identity when I go to purchase gems…. same IP ive used since launch… same ip ive used for every purchase. Same card, same paypal account….
The hell guys.
Fix it. Please.
[Incident: 130410-001411]
If your going to have things like this at least have speedy support -.-.
Thank you for your efforts to purchase gems. We appreciate that you want to support our game!
You have submitted a ticket to ask about this, and that’s good. There’s really no point in posting at this time; the team will answer you as quickly as possible.
The forums are designed for follow-ups (after three days in the specific thread) and for general questions of an account nature. But we specifically do not encourage a “submit-and-immediately-post” culture.
If you find you still need help after three days, feel free to post in the Tickets for Review thread, which is at the top of this Account Support sub-forum.
