Guild Wars 2

I haven’t log into guild wars 2 since Thursday the 15th of August. I have been busy with work and I didn’t have time to play until today Sunday 19th at 12:00 am UK time.

Now the problem is that I was resetting my password on Origins and I didn’t receive it so I checked my spam box only to find out I was wrongfully banned for botting. I NEVER use bots in any games. Can someone please tell me if this is true or was the email in my spam folder as a scam or phishing

And second if this is true can you explain under what circumstance you claim that I was botting. The following is what was written in the email:

Guild Wars Account Will Be Shut Down Inform

We are sorry to inform you that we found you have been used bots. We will give back your account in 72 hrs.Since you used it for a short time,we decide to offer a chance for you. Please, please click the following link to verify your identiy::
https://account.guildwars2.com/login
Guild Wars 2 Team

Now i click on the website that says to verify you identity. This ask for your serial key and email. I know for a fact that with this you can reset the password.. Also i have attached the verification page.

Please help.

Mustafa.7684:

I haven’t log into guild wars 2 since Thursday the 15th of August. I have been busy with work and I didn’t have time to play until today Sunday 19th at 12:00 am UK time.

Now the problem is that I was resetting my password on Origins and I didn’t receive it so I checked my spam box only to find out I was wrongfully banned for botting. I NEVER use bots in any games. Can someone please tell me if this is true or was the email in my spam folder as a scam or phishing

And second if this is true can you explain under what circumstance you claim that I was botting. The following is what was written in the email:

Guild Wars Account Will Be Shut Down Inform

We are sorry to inform you that we found you have been used bots. We will give back your account in 72 hrs.Since you used it for a short time,we decide to offer a chance for you. Please, please click the following link to verify your identiy::
https://account.guildwars2.com/login
Guild Wars 2 Team

Now i click on the website that says to verify you identity. This ask for your serial key and email. I know for a fact that with this you can reset the password.. Also i have attached the verification page.

Please help.

This is a known phishing email. If you have given them any account or email information, please immediately change the passwords to your account and your email account, and contact Customer Support and apprise them of the situation.

Lol seriously? Read the text the use of grammar is so bad it should have been obvious it was a phishing email. Also the attached screenshot. Look at the url. It is just not right.

Logi.5612:

Lol seriously? Read the text the use of grammar is so bad it should have been obvious it was a phishing email. Also the attached screenshot. Look at the url. It is just not right.

Well, some people are not English speakers so they might easily not see that bad grammar. And others are not very computer literate so they might not know how to read urls. I didn’t till very recently, learned it from seeing people explaining it in this forum .

Yeah, sounds like the OP might not be an english native. Good chanec of it too since the OP references “UK time”.