I was hacked, now what?

I was hacked, now what?

in Account & Technical Support

Posted by: Nuggy.5834

Nuggy.5834

So I have hardly gotten to play GuildWars2 (I am in college with pretty much no freetime). Today I have just logged onto my charr character and all of her belongings were gone, I have 3 new contacts who I have never talked to before, and 2 new mails from other random characters. I was pretty upset, but not horribly because I am only level 9.

So I submitted a ticket on behalf of my hacked account and I changed my password for my login, and now I have the question of what to do now. Should I continue playing my charr and try to regear her? Or should I just wait for the ticket’s answer and not play anymore? Should I try talking to the 3 suspicious contacts? Any suggestions would be appreciated, this is my first time being hacked before. I suppose I was lucky that I wasn’t any richer.

I was hacked, now what?

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

If you have submitted a ticket & change your account password, you can still play without any issues. Regarding the three contacts, please act with caution, as in most case; accounts are hacked for illegal purpose.

We are very sorry for the inconvenience you have encountered.