Im getting HACKED...
Change password if can. Also contact support to tell what happen. Support link top of page.
;)
Change password if can. Also contact support to tell what happen. Support link top of page.
I changed my password and even got /did that 2-step thing that gives you a mini-dragon but Im not getting a prompt to enter a different password or anything.
Login to the website and go to → my account → security.
And checkout your Current Log-Ins IP’s.
Than disconnect the untrusted IP address.
Login to the website and go to -> my account -> security.
And checkout your Current Log-Ins IP’s.
Than disconnect the untrusted IP address.
I’ve never been good with tech-stuff. How can I tell if my IP is my own and not of that of the hacker?
http://whatismyipaddress.com/
checkout your own ip address.
Does it say your location next to the IP address ?
Is there anything that look strange there ?
Jumping puzzles, love them or hate them, I hate them. Thread killer.
Does it say your location next to the IP address ?
Is there anything that look strange there ?
In Current Log in it says the same thing twice. My city and state and a bunch of numbers that are all the same. Im sorry… Im really not good with this stuff.
Login to the website and go to -> my account -> security.
And checkout your Current Log-Ins IP’s.
Than disconnect the untrusted IP address.I’ve never been good with tech-stuff. How can I tell if my IP is my own and not of that of the hacker?
Logins from your IP – as long as it’s from the same location/ISP – should be the same entirely, if not the first 1 or 2 sets of numbers will be (bad example > 123.123.456.789 or 123.456.789.876). IPs that are entirely different are from different locations.
Login to the website and go to -> my account -> security.
And checkout your Current Log-Ins IP’s.
Than disconnect the untrusted IP address.I’ve never been good with tech-stuff. How can I tell if my IP is my own and not of that of the hacker?
Logins from your IP – as long as it’s from the same location/ISP – should be the same entirely, if not the first 1 or 2 sets of numbers will be (bad example > 123.123.456.789 or 123.456.789.876). IPs that are entirely different are from different locations.
All my current log in attempts are from my own IP at least… but I still dont think that helps me. Im still lagging in the game and getting disconnected in a similar fashion when this all started. I also see a authorized network next to the log in IPs but I panicked and and remove it… but the IP seemed kinda different.
Well you should be able to log in fine now. If anything is missing support can roll back you account.
Well you should be able to log in fine now. If anything is missing support can roll back you account.
How can support do that for me? Or how can I ask about it and whatnot? Im still paranoid about this and want all the help I can get…
I got disconnect AGAIN and Im still getting the message someone is logging into my account… Im really dont know what else to do… my first time experiencing this and I just want to cry and beg for mercy or something…
Have you got 2 step verification ?
Jumping puzzles, love them or hate them, I hate them. Thread killer.
Have you got 2 step verification ?
I got it as soon as I saw the error message saying someone is trying to log into my account. I’ve also changed passwords and still this guy/hacker is on my back…
He shouldn’t be able to log in without verification.
But I would contact support, try to include screenshots.
Read here as well. https://help.guildwars2.com/entries/66122673
Jumping puzzles, love them or hate them, I hate them. Thread killer.
He shouldn’t be able to log in without verification.
But I would contact support, try to include screenshots.
Read here as well. https://help.guildwars2.com/entries/66122673
I’ve been reading up on that and frankly I dont understand half of it… Im just not good for this sorta technical stuff.
Contact Support. They can check to see if anyone is logging into your account or not. Sometimes, the error messages can be wrong so it might not be a hacker at all but best for Support to answer this.
It sounds like you are getting dropped from the internet and when you try to log back in, you are the one logged in on your account.
You can contact support and ask for help, and ensure it’s just your IP logged in on the page as previously explained.
Also, if he has 2 step authentication on, but said “remember this network”, it won’t prompt him to enter it again since his IP isn’t changing.
I’m a Moose, a ginger moose even.