In-game mailing gone missing

In-game mailing gone missing

in Account & Technical Support

Posted by: DeusXMortis.5872

DeusXMortis.5872

I’m not sure if this is the correct forum for this issue or not, but…

Both yesterday and today I sent a number of in-game mail messages to a member of my guild (TwistedCandy.6918) but she didn’t receive any of them.

I know I spelt the name correctly as I right-clicked on her in the guild list and chose sent mail, so it’s unlikely they’ve accidentally gone to someone else.

Of the four missing messages I sent her, one contained a staff, another contained 2 gold, while the other two were just test messages – none of them got to her.

Her messages to me seem to work just fine however…

In-game mailing gone missing

in Account & Technical Support

Posted by: Michael.4791

Michael.4791

There is a limit of 10 private messages somebody can receive. Let your friend check her ingame mailbox for that limit and when she has 10, let her delete some old messages. Chances are that your mails will pop up then.

In-game mailing gone missing

in Account & Technical Support

Posted by: DeusXMortis.5872

DeusXMortis.5872

Hi Michael.4791, thank you for the tip – that was in fact that problem.

In-game mailing gone missing

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Thanks for answering this player’s question.

This thread is closed