Incredibly slow download speed

Incredibly slow download speed

in Account & Technical Support

Posted by: Martellas.9768

Martellas.9768

Hello, I recently bought gw2 and i"ve been trying to download this game for awhile now
i left the computer running and game downloading thinking that its just a net servers yet even though my download speed is quite good with other games and also on the speedtest i download around 200kb/sec and sometimes 1 or 2 mb i tried asset changing it didnt work should i patiently wait or is there something i can do about this problem.
Thank for the help!

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Incredibly slow download speed

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Speedtest doesn’t tell you anything about connecting to an ArenaNet server, just so you know.

That said, it can take awhile to download the game, and/or patches. It can depend on the file, the time, the amount of players downloading, etc. Your ISP may be throttling your download speed; you can speak to them, as well.

You can just leave it, or start it, and stop it; it will pick up where it left off if you stop the download.

If you continue to have issue, you can contact the Tech CS Team via the ‘Support’ link above/below and ‘Submit a Ticket’ for assistance.

Welcome to Tyria, and good luck.

Incredibly slow download speed

in Account & Technical Support

Posted by: Ashantara.8731

Ashantara.8731

I don’t know how long you have been trying, but if it’s been hours, I would check if GW2 has access to the internet through your firewall. Maybe it’s being blocked.