Initial download does not work. Please help!

Initial download does not work. Please help!

in Account & Technical Support

Posted by: Nectar Shop.7438

Nectar Shop.7438

I just purchased the game, downloaded the GW2 Setup. Setup starts, downloads for about 3 seconds, then a Windows pop up shows up asking me if I want to “allow the following program to make changes to my computer”. To which I click yes. It then goes back to the download and it just freezes there. Stuck at downloading 0kb (0kb/sec). The client is “Not responding”. Please help me. Ty.

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Initial download does not work. Please help!

in Account & Technical Support

Posted by: pupok.9652

pupok.9652

1.) Create a folder for the game to install in. I created a folder in C:\Program Files (x86)\GW2
2.) Move the Gw2Setup.exe file into this directory and rename it to Gw2.exe.
3.) Run the installer.

Initial download does not work. Please help!

in Account & Technical Support

Posted by: Nectar Shop.7438

Nectar Shop.7438

THANK YOU FOR YOUR HELP!

Initial download does not work. Please help!

in Account & Technical Support

Posted by: KingSeven.9018

KingSeven.9018

I have tried that but it’s not installing . It’s just appears the login part and then I can play but once I leave the game thre’s no installation done .

Initial download does not work. Please help!

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Posted by: Just a flesh wound.3589

Just a flesh wound.3589

I have tried that but it’s not installing . It’s just appears the login part and then I can play but once I leave the game thre’s no installation done .

Give this a try and see if it works.

https://forum-en.gw2archive.eu/forum/support/bugs/Stuck-on-99-with-one-file-remaining/page/2#post4884102
Relevant post:
If you are still having problems, try adding this to your GW2 Shortcut Target:
-assetsrv 62.154.232.187:80

Be careful what you ask for
ANet may give it to you.