Install hanging on file 506 out of 509

Install hanging on file 506 out of 509

in Account & Technical Support

Posted by: ClaraFee.1293

ClaraFee.1293

The GW2 installation on my new Macbook Air is hanging at “Installing file 506 out of 509.”

It has been this way for about 30 minutes. I have no option to cancel and I’m not sure what to do or how to handle this.

Can anyone recommend a course of action and a solution?

Thank you.


- Love GW2, hate the Ranger. >:(

Install hanging on file 506 out of 509

in Account & Technical Support

Posted by: fijea.3072

fijea.3072

Just quit the launcher and reopen it..you’ll resume the download

Install hanging on file 506 out of 509

in Account & Technical Support

Posted by: kereta.5184

kereta.5184

I encountered this same problem today with the installer. The fix was to force quit the installer and retry it as fijea said.

To Force Quit, hold down the option key and right-click the installer icon in your dock, then select “Force Quit”.