Installation problem

Installation problem

in Account & Technical Support

Posted by: ADHDaaan.7834

ADHDaaan.7834

So here I am, just bought guild wars 2. Running to my house, putting the disc in my laptop aaaaaaaaaaaand….it wont download. At first he downloads a couple of thousand kb, after that the screen flickers for a second, another download screen comes up and the installer/downloader dissapears into the launchbar.
All my drivers are up to date, my laptop should be able to run this game, it’s 2 months old.
My laptop is a Dell inspiron 15R SE. It has enough power to run the game.
So can anybody help me please?

*ps: see the attachment for a screenshot of how the installer remains after the first couple of thousands of kb

Attachments:

(edited by ADHDaaan.7834)

Installation problem

in Account & Technical Support

Posted by: LoreChief.8391

LoreChief.8391

Try this;

1. Turn off Windows Firewall
2. Turn off any 3rd party Firewalls you have (McAfee, Norton, whatever)
3. Reboot your computer
4. Try the download again.

Installation problem

in Account & Technical Support

Posted by: ADHDaaan.7834

ADHDaaan.7834

I have tried everything, open as administrator, turning my firewall off,…

Installation problem

in Account & Technical Support

Posted by: Feirlista Xv.1425

Feirlista Xv.1425

We need more information your laptops specs what version of windows and how you are connecting to the internet, wired, or wireless, and ISP.

Opinions are like ______ everyone has one I could
put the correct term in but not everyone has kittens

Installation problem

in Account & Technical Support

Posted by: ADHDaaan.7834

ADHDaaan.7834

Dell inspiron 15R SE 7570 16 gigs ram, i7, ati radeon HD somewhere in 7000
windows 8.1
wired

Installation problem

in Account & Technical Support

Posted by: ADHDaaan.7834

ADHDaaan.7834

PS: added an extra picture of what the launcher does

Installation problem

in Account & Technical Support

Posted by: ADHDaaan.7834

ADHDaaan.7834

bump c’mon guys i want to play the game

Installation problem

in Account & Technical Support

Posted by: Feirlista Xv.1425

Feirlista Xv.1425

It’s probably an issue in Windows 8 unfortunately Windows 8 is not officially supported by the game yet. I’m not a big fan of it and flat refuse to upgrade so I really know nothing about it to help maybe someone can come up with a fix for you, or see if there is a way you can install windows7 on your laptop. Lots of games are having big issues with windows 8 good luck.

Opinions are like ______ everyone has one I could
put the correct term in but not everyone has kittens

Installation problem

in Account & Technical Support

Posted by: StinVec.3621

StinVec.3621

You’ve included your email address in the image you attached. I strongly urge you to remove it and edit out your email.

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