Is forum moderation audited and does forums@arena.net answer e-mails?

Is forum moderation audited and does forums@arena.net answer e-mails?

in Account & Technical Support

Posted by: Azure Prower.8701

Azure Prower.8701

Q:

Not sure where else to post this as I have no other option. But after receiving false reports resulting in unwanted infringements and the like. Where do I go to contest the forum moderation?

forums@arena.net hasn’t been responding to e-mails.

Forum moderation does not answer to PMs on the forum.

Support section has no section concerning the forums.

What is there left to do?

(edited by Azure Prower.8701)

Is forum moderation audited and does forums@arena.net answer e-mails?

in Account & Technical Support

Posted by: CC Eva.6742

CC Eva.6742

Community Coordinator

A:

Hi everyone.

Azure Prower, we do receive emails in that email address and they are being checked; that does not mean that we can offer a personal answer to each of them. Your case will be looked into, if it has not been looked into yet.

We proceed now to lock this thread.

Is forum moderation audited and does forums@arena.net answer e-mails?

in Account & Technical Support

Posted by: Spectorx.9762

Spectorx.9762

Just laugh it off. I have a few posts that got infringed… It’s some kid going “infringement happy” at the customer service.

Is forum moderation audited and does forums@arena.net answer e-mails?

in Account & Technical Support

Posted by: Azure Prower.8701

Azure Prower.8701

Suspensions resulting from accumulation of infringements is nothing to laugh at.