Is there a Server Status Page?

Is there a Server Status Page?

in Account & Technical Support

Posted by: DoctorDing.5890

DoctorDing.5890

Is there a server status page or similar for the game?
Somewhere we can quickly check if there are any known problems at the server end of things?

The reason I ask is that the other evening there were some connection problems after the big update and, being new, I was trying to work out whether the problem was at my end or not. I eventually worked it out from Twitter/Facebook comments.

Is there a Server Status Page?

in Account & Technical Support

Posted by: Healix.5819

Healix.5819

The only information really available is if the servers can be pinged (), which really isn’t going to help you. The servers rarely experience problems themselves and when something does happen, twitter is generally where they say something. Checking the forums or reddit will generally also give you a good idea, since if there is a problem, there will be a flood of comments about it.

It’s generally slower on patch days, but last patch was far worse than usual (I’m usually never affected). It likely had something to do with WildStar going F2P just prior to the patch, since they share the same datacenter and likely the same set of download servers. Through trial and error, you can use the -assetsrv and -authsrv options in an attempt to find the less used servers, which may result in a better download speed and reduced connection errors. Alternatively, just wait a few hours for the traffic to die down.

Is there a Server Status Page?

in Account & Technical Support

Posted by: Behellagh.1468

Behellagh.1468

For the most part servers in this game aren’t brought down for maintenance or version rollout so there wasn’t a need for the traditional server status info page.

That doesn’t mean the data centers the servers are housed in can’t have issues due to DDOS attacks, etc. And then there’s the rest of the internet handling the packets from your ISP to the datacenter. Those things are normally out of the hands of ArenaNet.

Closest thing we have is the twitter page but oft times they only use that for social media marketing so it needs to be a big issue before they would tweet about it and ruin the ra-ra positive spin nature of their Facebook and Twitter feeds. It would be nice if server ops had their own twitter feed.

We are heroes. This is what we do!

RIP City of Heroes

Is there a Server Status Page?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

There’s this page: http://gw2status.de/

No idea if that’s what you are looking for.

Good luck.

Is there a Server Status Page?

in Account & Technical Support

Posted by: Behellagh.1468

Behellagh.1468

There’s this page: http://gw2status.de/

No idea if that’s what you are looking for.

Good luck.

Nice. Not official (I think) but nice community created site.

We are heroes. This is what we do!

RIP City of Heroes