Issue with the Delux HoT.

Issue with the Delux HoT.

in Account & Technical Support

Posted by: Apostle.3180

Apostle.3180

So I bought the package for 99 bucks applied it to my account and all that jazz. However I have not recieved the promised 4k gems that comes with it is there something else I have to do ?

Issue with the Delux HoT.

in Account & Technical Support

Posted by: OMFGNinja.8639

OMFGNinja.8639

Afaik it can take a while before the gems are distributed (I believe the shop page said it can take about 4 hours or so?)

Issue with the Delux HoT.

in Account & Technical Support

Posted by: Apostle.3180

Apostle.3180

its been 3 days O.o

Issue with the Delux HoT.

in Account & Technical Support

Posted by: OMFGNinja.8639

OMFGNinja.8639

Might wanna contact Anet support about that then :o

Issue with the Delux HoT.

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

As noted on the purchase page, Gems take up to 72 hours to be disbursed. If, after 4 or 5 days, you still have not received your Gems, you can contact the CS Team.

Good luck.