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Posted by: Dovahgirl.6270

Dovahgirl.6270

Q:

Hi everyone,
I’m having issues getting my game to run on my mac. I can log in but when I get to the character select screen it logs me out and says that a major problem has occurred and that a report was sent to ArenaNet. I know it seems odd that I would post this after that but I want to know if anyone else is having this issue and if they know how to fix it. I have already tried the fix that apple gave me. (Going into the library and deleting the Guild Wars 2 application file).

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Posted by: vince.5937

vince.5937

Intel HD graphics cards usually aren’t strong enough to run the game. A friend of mine had an HD 3000 in his Toshiba and the game did the exact thing yours is doing: He could log in, but loading into a zone crashed his client.

vince.5937 — Tarnished Coast — Les Saintes
R.I.P. City of Heroes, 2004-2012
Long Live Atlas Park 33

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Posted by: loseridoit.2756

loseridoit.2756

Intel HD graphics cards usually aren’t strong enough to run the game. A friend of mine had an HD 3000 in his Toshiba and the game did the exact thing yours is doing: He could log in, but loading into a zone crashed his client.

intel hd 4000 is 2 times faster than intel hd 3000.

It should play the game on low
I would advise the op to run the bootcamp on windows to play

Please get the intel driver on the manufacturer website

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Posted by: vince.5937

vince.5937

Intel HD graphics cards usually aren’t strong enough to run the game. A friend of mine had an HD 3000 in his Toshiba and the game did the exact thing yours is doing: He could log in, but loading into a zone crashed his client.

intel hd 4000 is 2 times faster than intel hd 3000.

It should play the game on low
I would advise the op to run the bootcamp on windows to play

Please get the intel driver on the manufacturer website

Any and all graphics drivers should come from Apple System Updates. The cards built in to Apple machines have custom drivers written for them.

vince.5937 — Tarnished Coast — Les Saintes
R.I.P. City of Heroes, 2004-2012
Long Live Atlas Park 33

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Posted by: Naqaj.6219

Naqaj.6219

Any and all graphics drivers should come from Apple System Updates. The cards built in to Apple machines have custom drivers written for them.

That’s not quite true for the Bootcamp side of things, it’s pretty much like any laptop hardware. You can use the graphics manufacturers driver as long as the model ID of your card is in the list of supported IDs of the driver.

The only problem with Mac hardware is that it often takes a very long time for the Mac model IDs to get on those lists. You may need to use a beta driver, they tend to get these updates sooner.

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Posted by: vince.5937

vince.5937

Any and all graphics drivers should come from Apple System Updates. The cards built in to Apple machines have custom drivers written for them.

That’s not quite true for the Bootcamp side of things, it’s pretty much like any laptop hardware. You can use the graphics manufacturers driver as long as the model ID of your card is in the list of supported IDs of the driver.

The only problem with Mac hardware is that it often takes a very long time for the Mac model IDs to get on those lists. You may need to use a beta driver, they tend to get these updates sooner.

That is especially true for Bootcamp. I’ve tried the online drivers several times; I always see a significant performance deacrease or outright crashes until I roll back the drivers to previous versions. The Boot Camp updates you get through the Windows-side Apple Software Update have graphics drivers in them as part of their bundle.

vince.5937 — Tarnished Coast — Les Saintes
R.I.P. City of Heroes, 2004-2012
Long Live Atlas Park 33

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Posted by: dipnlik.8972

dipnlik.8972

I don’t know about the Intel HD 4000, but for my GeForce 330M updating the graphics drivers gives huge performance boosts in Windows, not only for GW2 but for other games as well.

Never tried to update graphics drivers in OS X though (not sure if this is even possible).

MacBook Pro 15" mid-2010 (i5, 330M, 8GB, SSD)