Just got home from a fire assignment

Just got home from a fire assignment

in Account & Technical Support

Posted by: Kootz.3479

Kootz.3479

Q:

Ok. so i fight wildland fire. i went to a fire assignment two weeks ago before gw2 was launched.. i have prepurchased and played in the beta.. So when i get home not only have i missed the launch… but i find that in my email inbox there are about 10 password change messages in my inbox..SO I FREAK OUT… thinking im hackerd and stuff…

I go and log into this site to check my account and hopefully make a ticket.. and BAM i login with my same old info…

Im really scared and dont know what to do… please help cause i dont wanna loose my account that thing cost 75 bucks.

Just got home from a fire assignment

in Account & Technical Support

Posted by: Yaos.4528

Yaos.4528

The password changes was some very terrible hacker’s script going nuts and spamming email addresses with password change requests by using a 3rd party list of email addresses. Your account has not been hacked due to this. They have taken down the forgotten password feature for now. You can change your password from within your account though if you need to.

Just got home from a fire assignment

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

You are safe. Yaos pretty much sums it up.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Just got home from a fire assignment

in Account & Technical Support

Posted by: Kootz.3479

Kootz.3479

awsome thanks a ton.. ya i didnt click on any links or anything.. just read it and closed it… lol i remember gaile gray from guild wars 1 a very long time ago.