Guild Wars 2

A couple of days ago I had to change my password and last year I had to change it two or three times. Two days ago, I got a hold of support and they sent me a link in which wouldn’t load. Somehow I was able to reset my password and I forgot how I did it. Today I was able to reset my password by giving my email address on the Guild Wars web site but the link was sent to my spam mail. I don’t know what is going on and I’m running out of ideas of what to use for my password. I don’t want to have to reset my password every time I try to log onto Guild Wars. This happens to my original Guild Wars game, my Guild Wars 2 game, and to my forum account.

Why are you having to change your password? Are you unable to log in? Keep in mind that a good test of your log in credentials is if you can log in here (as we are told that both this site AND the client run off the same user database).

If you suspect your password is being changed that could be a sign of a more serious security issue (like you email has been hacked).

On two occasions two days in a row I couldn’t log into anything related to Guild Wars, but I was able to reset my password on here. I got a hold of Support and they had me change my password. I agree with both of you, I think someone somehow got access to my account, but for now I am only assuming. I rarely come on the forums so I suspect it was someone roaming around in-game. I read many posts on here that many members have been hacked. What is strange is that they posted that they are missing all of their in-game items and I’m not missing anything…yet. Unfortunately, I can not use mobile app for security because I don’t own a mobile.

Could this be the ‘game forgets password’ bug? I haven’t heard about it in a month or so. One theory I’ve read is it has to do with a corrupted email password. Another theory is it’s from logging on to the forum from an iPad with a particular IOS that has a bug.

I don’t have a iPad and I don’t know if it was a bug. If I remember correctly, this happened to me last year as well with the password issue. It possibly could of been a game bug but I haven’t heard of it, since I don’t really keep up to date on what goes on with the games much.

My account just got hacked into over the weekend and I lost all of my gems and gold… I put in a support ticket and so far I’ve just been given the runaround having me reset my password several times. ArenaNet seems to think password resets fix all problems. I’m now waiting on a second support ticket to see if I can get some results…

Mine has been attacked today.. could not log into game after logging out earlier.. password had been changed. However I was still logged in myaccount on the forums so I went to the security tab and sure enough their was a Chinese IP attempting to gain network authorization.
I did the password reset via email ankitten ow back in game but if this has proven to be that easy for hackers .. god help everyone in the game.. this is very, very worrying.

My account got hacked as well. The other day, I too was asked to change my password. At first I figured it wasn’t a big deal, so I was able to change it. I tried logging in today and I wasn’t able to log in. I was forced to change my password again. By this time, I checked my email and it said that someone had authorized to log into my account at 4:26 a.m. (CST). Here is their info.

Address: 222.122.31.207
City: Daegu
Region: 15
Country: KR

A lot of my important materials for my professions are missing as well as gear. I hope Arena Games can help me recover my stuff or at least put a stop to this fake changing passwords.

Thing is I never authorised for my password to be changed to start with but there was an email that came in requesting a change request to be authorised, which I dod noteven touch, just deleted straight away.. this seems to be escalating a lot in the last week.. megaserver perhaps, as a lot of players in game are now starting to question cos of all the goldselling spam and complaints in game about hacked account etc.. something needs to be done and fast otherwise this game is going to become so insecure .. ooh wait when does GW2 go into beta etc in china.. ohh wait, it has

I had this exact issue my password was changed a few times last night and showed multiple account accesss, log in today gear is gone and everything, but its been everytime i log in to forums now my pw is changed, fresh install of windows no malware no viruses

careful this happened to me and then my account got hacked and everything stripped. It started with logging in and haveing to reset my password 2 days in a row did not get on yesterday and today my account is stripped

I wish they would make an athenticator that was not linked to a cell phone as i do not use one. I would gladly buy one in a heart beat. Yeah i was hacked yesterday(Friday) i really like this game and want to play but not much point till i get an account roll back, my poor toons that are 80 are wearing their underwear

Mysteria.8215:

I wish they would make an athenticator that was not linked to a cell phone as i do not use one. I would gladly buy one in a heart beat. Yeah i was hacked yesterday(Friday) i really like this game and want to play but not much point till i get an account roll back, my poor toons that are 80 are wearing their underwear

There is the IP authorization where you have to ok an IP before that location can access the game. You can set it to remember the ones you authorize so you only have to do it a few times. Any IP that you don’t ok can’t access the account, even if they know the login information. The IP authorization goes to your email.