Guild Wars 2

Hello Everyone

I am placing this issue on behalf of a friend of mine who asked me for help resolving this issue.

I am quite good at resolving technical issues but this one really stumps me. I have done extensive research on the issue, finding only mention of a solution, having her try it and it not resolving the issue.

While she is playing, she will randomly press the enter button, then not realize it is still pressed down and continue pressing keys on her keyboard resulting in something like:

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Appearing in chat and her not doing any of the actions associated with her key presses. She has told me over and over that she is not pressing the Enter key at all but it keeps randomly happening, resulting in her freezing since the key presses are considered part of the chat.

I have searched all over the internet. I have found something similar with ALT or Enter keys from others with no solutions at all.

I have asked her to try to remove the enter key of her keyboard, clean it and replace it. I have asked her to try another keyboard. I have also found what I thought may be a solution by going into the Windows Keyboard Properties and Lowering the Repeat Rate value in small increments at a time.

What I believe this may be relating to is Random KeyDown Events but I have no idea how to fix something like this. I can find many reports of the same thing happening for various reasons but no solutions.

I have also asked her to update her anti-virus and do a complete scan, which she says she has.

Does anyone have any idea on how I can help her resolve the issue?

Thank you very much

try the good ol’ multifixfirst : delete the “local.dat” file, located at /my documents/Guild Wars 2/

if that won’t help:

does she using any macros?
i’ve read some posts here regarding randomly pressing keys without touching the keyboard, turned out it were macros

does she (accidently) changed anything at the in-game’s control settings?
every action can have 2 different keys linked to it – she should check the control settings

i’d also like to see a task-manager screenshot to see if some other application, that are running in the background may be responsible for this

well now i’m out of ideas…sorry

wauwi.9162:

try the good ol’ multifixfirst : delete the “local.dat” file, located at /my documents/Guild Wars 2/

if that won’t help:

does she using any macros?
i’ve read some posts here regarding randomly pressing keys without touching the keyboard, turned out it were macros

does she (accidently) changed anything at the in-game’s control settings?
every action can have 2 different keys linked to it – she should check the control settings

i’d also like to see a task-manager screenshot to see if some other application, that are running in the background may be responsible for this

well now i’m out of ideas…sorry

Some good suggestions in there

I will first have her delete the local.dat file, but to my knowlege all that ever did was save your login info unless I am mistaken.

I will also ask her to go into her Control Options and have her use the Restore Defaults function.

She is using the logitech G510 keyboard. I do believe it has macro functions if you wish to create some, but she had the same problem on a previous keyboard so I ruled that one out.

I am considering asking her to attempt to reinstall her keyboard drivers but I am unsure as to if she should try to reinstall the default windows keyboard drivers or the Logitech Drivers,

Zodiak.6875:

Some good suggestions in there

I will first have her delete the local.dat file, but to my knowlege all that ever did was save your login info unless I am mistaken.

I will also ask her to go into her Control Options and have her use the Restore Defaults function.

oh well deleting the local.dat file does restore all in-game settings too so my suggestion to look into the control options was pretty stupid and pointless after all

it does not restore all settings, but most of them.

Stuck keys is known to occur on some logitech keyboards, and it can usually be resolved by increasing the systems ICH/PCH voltage slightly.