Guild Wars 2

The Knowledge Base includes some out-of-date information concerning the ability to change your Account Name. It sends you to the ‘My Account’ page, and directs you to enter a new email address there.

https://help.guildwars2.com/entries/28147506-Guild-Wars-Accounts-Their-Effect-on-Guild-Wars-2

One can only update/change the email address associated with your Guild Wars 2 account by contacting Customer Support through the site page or by email.

It would be helpful to those using the Knowledge Base for information on changing the Account Name for the game if this was updated to reflect the correct way to go about doing this.

Thanks in advance. =)

Cool. Good to know. Thanks, Danicia.

Just a reminder, this still hasn’t been updated.

I was reading through the Knowledge Base, and I noticed that the instructions for removing the Mobile Authenticator may be inaccurate, as well. I’m not positive, but I was under the impression one needed assistance from CS for that. Could be mistaken, though.

The KB also states that it is not possible to link a terminated Guild Wars account with a Guild Wars 2 account, which we know is possible, but no rewards would be forthcoming. That might be confusing to others, as the KB mentions nothing about inaccessible rewards, just that the two accounts can not be linked.