Lag/Freeze/Black Screen/Back Working
Lag/Freeze/Black Screen/Back Working
in Account & Technical Support
Posted by: Ilithis Mithilander.3265
First things first, lets make sure your graphics drivers are up to date. What graphics card do you have and what operating system do you run on? With that information I can guide you to your proper driver.
Chloe (Version 3):
[i7 930 @ 4.1Ghz (1.3875V) w/Cooler Master 120M][Gigabyte G1 Gaming GTX 970 (stock)]
Operating System: Windows 7 64-bit
Prosessor: Intel Core i5-2450M CPU @ 2.50GHz (4 CPUs)
Memory: 8192MB RAM
As for graphics card, I’m not sure. I know via dxdiag it gives me under display:
NVIDIA GeForce GT 520M
Does this help? The problem is still happening today.
Lag/Freeze/Black Screen/Back Working
in Account & Technical Support
Posted by: Ilithis Mithilander.3265
Yup, here is the latest driver for your graphics card:
http://www.geforce.com/drivers/results/62795
You’re in luck, the GTX 780 released today meaning that there is a new set up drivers today as well.
If the new driver doesn’t help and now that I know you’re on a laptop, we’ll check your CPU and GPU temperatures. If you don’t already have software that monitors these temperatures, I recommend using HWMonitor which can be found here:
http://www.cpuid.com/downloads/hwmonitor/1.22-setup.exe
Make sure to measure temperatures when running the game after a few minutes, especially during the times when bad things happen.
Chloe (Version 3):
[i7 930 @ 4.1Ghz (1.3875V) w/Cooler Master 120M][Gigabyte G1 Gaming GTX 970 (stock)]
(edited by Ilithis Mithilander.3265)
Unfortunately, no fix. I’ll figure something out. Thanks