Lag and Mouse stutter in GW2 only.

Lag and Mouse stutter in GW2 only.

in Account & Technical Support

Posted by: Beeblico.5673

Beeblico.5673

Q:

So this started happening this morning as I was logging in to the game. My mouse started to stutter/freeze frequently as i moved it around. This happens for about 2 seconds at a time, every 5 seconds or so.

I reinstalled my mouse drivers, the problem still remained. I also checked other games to see if it was happening in those too, and it was only in the GW2 game and launcher that this happened.

My mouse is a Razer Ouroboros wired mouse. If anyone can help, it would be much appreciated.

Lag and Mouse stutter in GW2 only.

in Account & Technical Support

Posted by: Beeblico.5673

Beeblico.5673

A:

FIX: I closed Razer Synapse and it fixed the issue. Is this a compatibility issue with Gw2/Synapse? Anyhow, The problem is fixed entirely. I will try and redownload Synapse to see if it will work somehow with Gw2 again. Thank you for the response anyways.

Lag and Mouse stutter in GW2 only.

in Account & Technical Support

Posted by: Beeblico.5673

Beeblico.5673

Alright, now not only does my mouse lag and stutter; but now my entire game is more laggy than before. I am getting 30-40 frames on max settings in open areas (few players, few effects) when before, I would get nearly 80 frames in these open areas. This is a serious issue, the expansion is a little under 2 days away!!!! Please, someone help out!

Lag and Mouse stutter in GW2 only.

in Account & Technical Support

Posted by: Ellieanna.5027

Ellieanna.5027

Post the specs of your computer + what hardware (as in the mouse)

Run GPU-Z and CPU-Z while having GW2 open. Take a picture of them both and post there.

Also if you have some compressed air, open up your case and blow out any dust that is in it.

I’m a Moose, a ginger moose even.

Lag and Mouse stutter in GW2 only.

in Account & Technical Support

Posted by: Beeblico.5673

Beeblico.5673

Specs:
Power Supply: CORSAIR RM Series RM750 750W
RAM: 32gb
Graphics: GeForce GTX 770
Motherboard: MSI Z79-G45 GAMING Motherboard
Processor: Intel core i7
Harddrive: Samsung SSD 850 PRO
Keyboard: Corsair K70 RGB (Cherry MX Red Switches)
Mouse: Razer Ouroboros

And here are the results from CPU-Z and GPU-Z: http://imgur.com/tHe7RNz
(I wasn’t entirely sure which places to capture, please correct me if i was wrong)
I will also spray the dust off the computer as well.

(edited by Beeblico.5673)

Lag and Mouse stutter in GW2 only.

in Account & Technical Support

Posted by: Beeblico.5673

Beeblico.5673

Heres a screen of the “Graphics card” tab in GPU-Z just in case you needed this one instead. http://imgur.com/g7mGhJ3

Lag and Mouse stutter in GW2 only.

in Account & Technical Support

Posted by: Beeblico.5673

Beeblico.5673

Update: Logged back into the game, mouse issues still active. But the unbearable lag is now gone (or improved) it would seem. So no longer is that an issue. Although I would still like to fix the mouse issue.

Lag and Mouse stutter in GW2 only.

in Account & Technical Support

Posted by: Caedmon.6798

Caedmon.6798

FIX: I closed Razer Synapse and it fixed the issue. Is this a compatibility issue with Gw2/Synapse? Anyhow, The problem is fixed entirely. I will try and redownload Synapse to see if it will work somehow with Gw2 again. Thank you for the response anyways.

I’m using synapse since the start of gw2,never had this issue,you sure it’s not caused by something else conflicting with synapse perhaps ?

Lag and Mouse stutter in GW2 only.

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Posted by: Beldin.5498

Beldin.5498

FIX: I closed Razer Synapse and it fixed the issue. Is this a compatibility issue with Gw2/Synapse? Anyhow, The problem is fixed entirely. I will try and redownload Synapse to see if it will work somehow with Gw2 again. Thank you for the response anyways.

I’m using synapse since the start of gw2,never had this issue,you sure it’s not caused by something else conflicting with synapse perhaps ?

I also use Synapse since maybe a year, and never had those kind of problems.

EVERY MMO is awesome until it is released then its unfinished. A month after release it just sucks.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.

Lag and Mouse stutter in GW2 only.

in Account & Technical Support

Posted by: Beeblico.5673

Beeblico.5673

I’m really not entirely sure what caused this problem, because I too have used synapse for about a year with Gw2 and never had the issue until now. All I know is that synapse was definitely the issue. I reinstalled synapse and deleted all my profiles for my mouse and it is now working as it should. It is quite a mystery what really happened.