Guild Wars 2

Hello ArenaNet.

This is a post to notify you that since the changes today (I don’t know what changed exactly) where I couldn’t log into GW2 for a few hours I have been lagging extremely hard on Desolation (EU). When logging into Anvil Rock (NA) I have around 50ms latency.

On EU my latency is well above the norm. It’s around 550ms average. I am teleporting everywhere it’s really terrible. I’m not sure if this will be a long term issue, but if I could get a response about this that’d be great. I normally ping 150ms on EU.

I was not able to play with my team today because of this issue. I just don’t want it to go unnoticed.

Phantaram from Team Paradigm EU and myself both have the exact same problem. I don’t believe we are alone on this. Please speak up if you have the same problem as an NA player playing on the EU server.

Thanks in advance.

2 guys from my guild had issues connecting for 1-2 hours or so. They are from EU.
They were able to connect and play normally at around 9 PM GMT. I’m guessing you still have issues though

I can connect, but I just am lagging really badly -

They patched it up to tone you down in EU environment. Look at it as balancing patch.

Its not just NA players on EU srvers its also EU players on EU servers . Its not that rare for me to have quite bad lag (and my internet is working fine), i had it today for example for a good hour or so but probably not as bad as u…

There are EU and NA servers in name only, all the servers look like they are located in the US

I pretty much have had spouts of bad ping since release, most of the EU players have.

Don’t believe me that the EU servers are in the US? Run resource monitor, go to the network tab and check the external IP addresses that gw2.exe is connecting to.

Would be nice to have some EU servers but I suppose its too much to ask.

I can’t really blame my connection either I’m on fibre.

fishybill.6908:

There are EU and NA servers in name only, all the servers look like they are located in the US

I pretty much have had spouts of bad ping since release, most of the EU players have.

Don’t believe me that the EU servers are in the US? Run resource monitor, go to the network tab and check the external IP addresses that gw2.exe is connecting to.

Would be nice to have some EU servers but I suppose its too much to ask.

I can’t really blame my connection either I’m on fibre.

The resmon is not that accurate as it will connect to about 3 different servers, the patch server, a master list and something else I can’t remember atm. As I recall the patch server you connect to has to do with your initial login of the game, meaning if you first logged into an EU server from then on that account will always use an EU patch server. However, you can test your theory by typing /ip into the chat window and it will give you your game server’s IP, then you can use something like http://www.iplocation.net/ to find its physical location.

Well just for the luls I tried it and iplocation says Texas.

500 ping? I have that or more like everyday for stretches of time. Gd slow internets ><.
But ya it sucks, this game is extremely ping sensitive.

produde.8092:

Well just for the luls I tried it and iplocation says Texas.

We missed you yesterday cutie pie

http://en.support.guildwars2.com

Taym.8326:

fishybill.6908:

There are EU and NA servers in name only, all the servers look like they are located in the US

I pretty much have had spouts of bad ping since release, most of the EU players have.

Don’t believe me that the EU servers are in the US? Run resource monitor, go to the network tab and check the external IP addresses that gw2.exe is connecting to.

Would be nice to have some EU servers but I suppose its too much to ask.

I can’t really blame my connection either I’m on fibre.

The resmon is not that accurate as it will connect to about 3 different servers, the patch server, a master list and something else I can’t remember atm. As I recall the patch server you connect to has to do with your initial login of the game, meaning if you first logged into an EU server from then on that account will always use an EU patch server. However, you can test your theory by typing /ip into the chat window and it will give you your game server’s IP, then you can use something like http://www.iplocation.net/ to find its physical location.

Thanks for explaining all of that and completely talking through the top of your hat.

I wish people would stop guessing and let the facts speak for themselves!

There are no EU servers by the looks of things, they are all housed in Austin Texas, that’s why EU ping and lag is bad sometimes.

Just to appease you I will do it your way. I am in the UK and currently logged in to the game, in the chat window /ip reports 206.127.159.112

The location of that IP is:
Country: United States us flag
State/Region: Texas
City: Austin
Latitude: 30.3389 (30° 20? 20.04? N)
Longitude: -97.7707 (97° 46? 14.52? W)
Area Code: 512
Postal Code: 78731

Someone explain that?

Why the hell are the US and EU servers seperated then?

Email support. Pointless to post this on the forum tbh. Not the place for it. Or post in tech support forum.

guza.6170:

Why the hell are the US and EU servers seperated then?

culture mostly, it allows EU players to play with other people from the same part of the world without having to ask what servers good for them.

this really shouldnt be an issue, i mean other then germans speaking german and such..(even UO had a translator built in though..)

IMHO they should just have all the servers in the same list and mark some as being friendly to dutch/german and such, give them language icons, rather then EU/US…..

could even make one server thats dedicated to leet speak so the cs kiddies could all go there :P

lol you missed the point, the solution is to get some physical servers in Europe and then we would not have to put up with sub par ping and lag while the data is transmitted half way around the world.

fishybill: i think part of why they dont do that is, it would be a pain in the kitten legally and logistically, look at games like Tera, where the worst publisher for an mmo has it in Europe (frogster), they have shoddy service(being kind here) and are even worse then anet about not fixing long standing bugs with titles they publish like Runes Of Magic….

any current or former RoM player whos dealt with frogster will tell you they suck donky dong, horrible company.

and its quite likely that they would be the ones who would push hardest to get control of EU distrobution/publishing.

GameForge has control of aion in the EU but in the US its NCSoft….

they have a better rep then frogster but still, its a legal pain in the kitten for anet and ncsoft to farm it out(as they have to do) for EU servers, they may eventually get native servers over there but, it wouldnt surprise me if they dont, after all, this isnt an aim to hit game its what people tend to call a “tab to target” type game….

TERA on the other hand, is aim to hit, you cant hit without aiming each attack.

I get what your after, but I doubt its gonna happen, mostly because, its a legal pain in the kitten and pulls gw2 out of the full control of anet… and with how gw2 is setup, having servers with different content for EU and US would be a real mess……no more guesting to play with your friends for starters.