Launcher Crashing

Launcher Crashing

in Account & Technical Support

Posted by: null.5021

null.5021

I’ve got the launcher crashing while i’m trying to download that game. It’s giving me this Error message in the crash report.

—> Crash <—
Exception: c0000005
Memory at address ffffffff`ffffffff could not be read
App: Gw2-64.exe
Pid: 21048
Cmdline:
BaseAddr: 00007FF77D0E0000
ProgramId: 101
Build: 64926
Module: LavasoftTcpService64.dll
When: 2016-08-06T13:42:15Z 2016-08-06T09:42:15-04:00
Uptime: 0 days 0:03:23
Flags: 0

—> System <—
Name: B33M0
IpAddr: 192.168.1.197
Processors: 4 [GenuineIntel:6:12:3]
OSVersion: Windows 10.0 (64 bit)

—> System Memory <—
Physical: 5482MB/ 8131MB 67%
Paged: 5767MB/ 9411MB 61%
Virtual: 134217384MB/134217727MB 3%
Load: 32%
CommitTotal: 3644MB
CommitLimit: 9411MB
CommitPeak: 10605MB
SystemCache: 5559MB
HandleCount: 59094
ProcessCount: 93
ThreadCount: 1812

—> Process Memory <—
Private: 112MB
WorkingSet: 125MB
PeakWorkingSet: 225MB
PageFaults: 9333907

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 76.50 6204
Programmer Data 42.67 987
Collections 34.93 334
Uncategorized 27.73 5148
Dictionary 23.07 38
Set 11.82 129
I/O 7.31 411
Collide Havok 6.11 69
Collide 6.11 69
Archive 5.24 76
File Service 1.26 12
Asset Service 0.81 318
Networking 0.17 29
UI 0.11 105
Web Browser 0.11 91
Event 0.07 2
Game 0.04 54
Engine 0.02 12
Content 0.02 1
Threading 0.01 15
Model-Programmer 0.01 1
BTree 0.00 8
CharClient 0.00 5
Services 0.00 8

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Uncategorized 27.73 5148
Dictionary 23.07 38
Set 11.82 129
Collide Havok 6.11 69
Archive 5.24 76
File Service 1.26 12
Asset Service 0.81 318
Networking 0.17 24
Web Browser 0.11 91
Event 0.07 2
Collections 0.04 159
Game 0.02 44
Content 0.02 1
Threading 0.01 15
Model-Programmer 0.01 1
Engine 0.01 6
BTree 0.00 8
CharClient 0.00 5
Services 0.00 8
File Core 0.00 2
Text 0.00 1
Download 0.00 3
UI 0.00 14
Programmer Data 0.00 2

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10586.0 (64/32-bit compatible)]

—> Thread 0×14c4 <—

—> Trace <—
Pc Rt : Args
00000001`80007713 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`8000599b 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`80005f9c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`80006c7c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`80006b11 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`8001acce 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ffd`f48bd2d7 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`7d3ca184 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`7d3ca0c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`7d516f1e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`7d517325 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`7d4f6f06 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`7d4f500a 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`7d4f1ef5 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`7d4f3030 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`7d4f08fe 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`7d4f0a88 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`7d4f2319 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`7d53ffed 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`7d3c2299 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`7d54832f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`7d5484d6 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ffd`f4ae8102 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ffd`f4cec5b4 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

—> Thread registers <—
rax=0000d5d27b4b6da8 rbx=3130312f6d617267 rcx=000001aad76efdc8
rdx=00000025080fd7e0 rsi=000001aad76efdc8 rdi=00000025080fd7e0
rip=0000000180007713 rsp=00000025080fd6a0 rbp=000001aad2156670
r8=000000000000005e r9=0000000000000000 r10=0000000000000000
r11=0000000000000064 r12=00000025080fdb01 r13=0000000000000900
r14=00000025080fd7e0 r15=000001aad76efda0
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206

rcx-32 000001AAD76EFDA8 000001aa`d76ab010 000001aa`d76ab0fe 000001aa`d76ab14c 0000000e`00000101
rcx 0 000001AAD76EFDC8 000001aa`d2156670 00000000`00000000 000001aa`d2156280 00000000`00000000
rcx
32 000001AAD76EFDE8 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
rdx-32 00000025080FD7C0 000001aa`d76ab0a8 000001aa`d76efda0 00000025`080fd800 ffffffff`fffffffe
rdx 0 00000025080FD7E0 000001aa`d7823b90 0030312f`6d617267 00000000`00000006 00000000`0000002f
rdx
32 00000025080FD800 000001aa`d7b93740 00656363`613d6569 00000000`0000005f 00000000`00000069

—> Code <—
00000001`800076f3 5fc3cccc cccccccc cccccccc cc405355 _…………SU 00000001`80007703 41564883 ec20488b 294c8bf2 488b5d08 AVH.. H.)L..H.]. 00000001`80007713 807b1900 0f858600 00004889 74244048 .{........H.t$H
00000001`80007723 8b721048 897c2448 4c897c24 504c8b7a .r.H.|$HL.|$PL.z
00000001`80007733 18488d4b 204983ff 10720549 8b16eb03 .H.K I…r.I….
00000001`80007743 498bd648 83791810 488b7910 7203488b I..H.y..H.y.r.H.

—> Stack <—
00000025`080fd6a0 00000000`00000000 00007ffd`f4cb0abd 00000000`0000006a 00000000`00000046 …………….j…….F…….
00000025`080fd6c0 00000000`00000031 00000025`080fd749 000001aa`d76ab0a8 00000001`8000599b 1…….I…%…..j……Y……
00000025`080fd6e0 00000000`00000000 00000000`00000000 000001aa`d7b93740 00000000`00000046 …………….@7……F…….
00000025`080fd700 000001aa`d76efda0 00000000`00000069 00000025`080fd819 ffffffff`fffffffe ..n…..i………..%………..
00000025`080fd720 00000025`080fd800 00000001`80007e02 00000000`00000000 00000000`00000046 ….%….~…………..F…….
00000025`080fd740 00000025`080fd800 00000001`800017ac 00000000`000000d3 000001aa`cfec0000 ….%………………………
00000025`080fd760 00000000`00000000 00000001`800065d9 ffffffff`fffffffe 00000001`800064d9 ………e……………d……
00000025`080fd780 0000d5d2`7b4b6da8 00000000`00000036 00000000`00000031 00000000`0000005f .mK{….6…….1…….…….
00000025`080fd7a0 00000025`080fd819 00000001`80005f9c 00000025`080fd800 00000000`00000047 ….%….
……….%…G…….
00000025`080fd7c0 000001aa`d76ab0a8 000001aa`d76efda0 00000025`080fd800 ffffffff`fffffffe ..j…….n………%………..
00000025`080fd7e0 000001aa`d7823b90 0030312f`6d617267 00000000`00000006 00000000`0000002f .;……gram/10………/…….
00000025`080fd800 000001aa`d7b93740 00656363`613d6569 00000000`0000005f 00000000`00000069 @7……ie=acce.…….i…….
00000025`080fd820 000001aa`d7b938c0 00656363`613d6569 00000000`0000005f 00000000`00000069 .8……ie=acce.
…….i…….
00000025`080fd840 0000d5d2`7b4b6cf8 00000001`800084db 00000000`00000001 00000000`000000ed .lK{……………………….
00000025`080fd860 00000000`00000920 00000025`080fdbc8 00000000`ffffffff 00000001`80006c7c ………..%………..|l……
00000025`080fd880 000001aa`dbaf328c 000001aa`dbaf328d 000001aa`d76efda0 00000000`00000000 .2…….2……..n………….
00000025`080fd8a0 00000000`00000000 00000025`080fdbb0 00000000`00000000 00000000`0000000f …………%……………….
00000025`080fd8c0 0000d5d2`7b4b63c8 00000001`80007813 ffffffff`ffffffff 00000000`00000001 .cK{.....×......................
00000025`080fd8e0 000001aa`d76efda0 00000001`80006b11 ffffffff`fffffffe 00000000`ffffffff ..n……k………………….
00000025`080fd900 00000000`00000000 00000025`080fdbd0 00000000`00000001 000001aa`d7af2d50 …………%………..P-……
00000025`080fd920 00000000`00000000 00000000`00000001 0000d5d2`7b4b63b8 00000000`ffffffff ……………..cK{…………
00000025`080fd940 00000025`080fdbb4 00000025`080fdbb0 000001aa`d8fb1320 00000001`8001acce ….%…….%… ……………
00000025`080fd960 000001aa`d76efda0 00000000`00000001 00000000`00000001 00000000`ffffffff ..n………………………..
00000025`080fd980 00000000`00000000 00000000`00000000 00000000`00000008 000001aa`d7489610 ……………………..H…..
00000025`080fd9a0 00000025`080fdbb0 000001aa`cfdc02c0 00000000`00000001 00000025`080fdbb4 ….%…………………..%…
00000025`080fd9c0 00000000`00000000 000001aa`d7489610 00000000`00000000 ffffffff`fffffffe ……….H…………………
00000025`080fd9e0 00000025`080fdd50 00007ff7`7d521423 00000025`080fdde0 00007ff7`7d500f81 P…%…#.R}……..%…..P}….
00000025`080fda00 00000000`00000001 00000025`080fdde0 000001aa`d7b93a50 00007ff7`7d500f81 …………%…P:……..P}….
00000025`080fda20 000001aa`dbb31b60 00007ff7`7d521423 00000025`080fdde0 00000000`0000000e `…….#.R}……..%………..
00000025`080fda40 00000000`00000001 00007ff7`7e33bbd0 00000025`080fdde0 00007ff7`7d500f81 ……….3~……..%…..P}….
00000025`080fda60 00000000`00000002 00007ff7`7d500f81 00000000`ffffffff 00007ff7`7e2df8d0 ……….P}…………..-~….
00000025`080fda80 000001aa`dbb31b60 00007ff7`7d521423 00000025`080fdde0 00000000`00000001 `…….#.R}……..%………..

Launcher Crashing

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

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