Launcher STILL Crashing.

Launcher STILL Crashing.

in Account & Technical Support

Posted by: An Arctic Fox.6312

An Arctic Fox.6312

I once posted on this, an A-net dev/empolyee (not sure which) Responded and I heard nothing more. It’s been sevral months and still it crashes. here the error code it give everytime.

—> Crash <—
Exception: c0000417
App: Gw2.exe
Pid: 11280
Cmdline:
BaseAddr: 00F20000
ProgramId: 101
Build: 56964
Module: LavasoftTcpService.dll
When: 2016-01-15T07:04:01Z 2016-01-15T02:04:01-05:00
Uptime: 0 days 0:01:08
Flags: 0

The game will download, eventually, but I have to babysit the thing and reopen the launcher so it will download for about, 20,40 seconds before crashing again. No fix has come up and I’ve been searching for months.

Launcher STILL Crashing.

in Account & Technical Support

Posted by: An Arctic Fox.6312

An Arctic Fox.6312

Thought should note I use Win 7.

Launcher STILL Crashing.

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

Brandar – Kodash [DE]
[SPQR]

Launcher STILL Crashing.

in Account & Technical Support

Posted by: dynealex.1470

dynealex.1470

I’ve pretty much tried everything people have wrote about getting rid of the LavasoftTcpService, but I can’t somehow get rid of it…. I can’t seem to find which service it is in order to stop it from running so I can actually delete the two files I need to delete.

Launcher STILL Crashing.

in Account & Technical Support

Posted by: abomally.2694

abomally.2694

I don’t know if Junkware Removal Tool will remove those files, but you could try it:

http://www.bleepingcomputer.com/download/junkware-removal-tool/

Launcher STILL Crashing.

in Account & Technical Support

Posted by: Feirlista Xv.1425

Feirlista Xv.1425

LavasoftTcpService.dll is a virus and can be very difficult to remove the best suggestion is to reformat and reinstall Windows. Good luck

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