Guild Wars 2

Yesterday my launcher kept crashing, and i tried to reinstall GW2. But still no luckittenep a crashing launcher. Can someone help, or tell me at least what is going on??

—> Crash <—
Exception: c0000417
App: Gw2-64.exe
Pid: 3812
Cmdline:
BaseAddr: 00007FF6C82E0000
ProgramId: 101
Build: 63774
When: 2016-06-30T14:35:25Z 2016-06-30T16:35:25+02:00
Uptime: 0 days 0:01:39
Flags: 0

—> System <—
Name: DESKTOP-68I2FJO
IpAddr: 192.168.0.16
Processors: 4 [GenuineIntel:6:14:3]
OSVersion: Windows 10.0 (64 bit)

—> System Memory <—
Physical: 13829MB/16336MB 84%
Paged: 16188MB/18768MB 86%
Virtual: 134217389MB/134217727MB 3%
Load: 15%
CommitTotal: 2580MB
CommitLimit: 18768MB
CommitPeak: 3167MB
SystemCache: 5223MB
HandleCount: 44368
ProcessCount: 84
ThreadCount: 2187

—> Process Memory <—
Private: 134MB
WorkingSet: 146MB
PeakWorkingSet: 170MB
PageFaults: 5032458

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 95.19 6262
Programmer Data 55.07 1052
Collections 51.01 315
Uncategorized 34.01 5141
Set 27.90 127
Dictionary 23.07 34
Collide Havok 6.11 69
Collide 6.11 69
I/O 3.63 496
Archive 1.84 123
File Service 1.27 13
Asset Service 0.52 354
Networking 0.17 29
UI 0.11 105
Web Browser 0.11 91
Event 0.07 2
Game 0.04 53
Engine 0.02 12
Content 0.02 1
Threading 0.01 15
Model-Programmer 0.01 1
BTree 0.00 6
CharClient 0.00 5
File Core 0.00 3

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Uncategorized 34.01 5141
Set 27.90 127
Dictionary 23.07 34
Collide Havok 6.11 69
Archive 1.84 123
File Service 1.27 13
Asset Service 0.52 354
Networking 0.17 24
Web Browser 0.11 91
Event 0.07 2
Collections 0.04 148
Game 0.02 43
Content 0.02 1
Threading 0.01 15
Model-Programmer 0.01 1
Engine 0.01 6
BTree 0.00 6
CharClient 0.00 5
File Core 0.00 3
Services 0.00 8
Text 0.00 1
Download 0.00 3
UI 0.00 14
Programmer Data 0.00 2

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10586.0 (64/32-bit compatible)]

—> Thread 0×99c <—

—> Trace <—
Pc Rt : Args
0000018b`da588660 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

—> Thread registers <—
rax=00000031b0efd190 rbx=0000000000000000 rcx=00000031b0efd190
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=0000018bda588700 rsp=00000031b0efd668 rbp=0000000000000000
r8=0000000000000000 r9=0000000000000000 r10=0000000000000000
r11=00000031b0efd0f0 r12=0000000000000001 r13=0000000000000001
r14=00000031b0efdb78 r15=0000018bdc0dd1e0
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

rax-32 00000031B0EFD170 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00800003
rax 0 00000031B0EFD190 00000000`00001000 00000000`00001010 0000018b`da7d0150 0000018b`da7d2468
rax32 00000031B0EFD1B0 0000018b`da7d0150 00000000`00000000 00001f80`0010000f 0053002b`002b0033
rcx-32 00000031B0EFD170 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00800003
rcx 0 00000031B0EFD190 00000000`00001000 00000000`00001010 0000018b`da7d0150 0000018b`da7d2468
rcx32 00000031B0EFD1B0 0000018b`da7d0150 00000000`00000000 00001f80`0010000f 0053002b`002b0033

—> Code <—
0000018b`da5886e0 e82b4c00 004c8b5c 2460448b cb4c8bc7 .+L..L.\$`D..L..
0000018b`da5886f0 488bd648 8bcd4c89 5c2420e8 68feffff H..H..L.\$ .h…
0000018b`da588700 488b5c24 40488b6c 2448488b 74245048 H.\$H.l$HH.t$PH 0000018b`da588710 83c4305f c3cccccc 4883ec38 48836424 ..0_....H..8H.d$ 0000018b`da588720 20004533 c94533c0 33d233c9 e85fffff .E3.E3.3.3.._.. 0000018b`da588730 ff4883c4 38c3cccc 40534883 ec40488b .H..8...SH..@H.

—> Stack <—
00000031`b0efd668 0000018b`da588700 0000018b`d5740000 00000000`76214061 00000000`00000020 ..X…….t…..a@!v…. …….
00000031`b0efd688 ffffffff`00000000 00000000`00000000 0000018b`da5884c4 00000000`00000000 ………………X………….
00000031`b0efd6a8 0000018b`da588731 0000018b`dc0d922e 00000000`000000ee 0000018b`dc0dd1e0 1.X………………………..
00000031`b0efd6c8 00000031`b0efdb78 00000000`00000000 ffffffff`ffffffff 00000000`00000020 x…1………………. …….
00000031`b0efd6e8 0000018b`da559f8b 00000000`00000000 0000018b`da58c51b 00000031`00000002 ..U……………X………1…
00000031`b0efd708 00000000`00000020 00000031`b0efd800 00007ffd`2de50bf9 0000018b`dc0e2f80 ………..1……-…../……
00000031`b0efd728 0000018b`da588757 00000000`00000020 00000000`00000000 001e0004`000607e0 W.X….. …………………..
00000031`b0efd748 02ab0019`00230010 ffffffff`fffffffe 00000000`00000001 0000018b`dc0e2f90 ..#…………………./……
00000031`b0efd768 0000018b`dc0e2f80 00000031`b0efdb78 0000018b`da7d0000 00000000`00000000 ./......×...1.....}………….
00000031`b0efd788 00007ffd`2de50abd 35323a35`333a3631 0000018b`da003600 00000000`dc0e2f90 …-….16:35:25.6……./……
00000031`b0efd7a8 ffffffff`fffffffe 00000000`00000000 0000018b`da5884c4 00000000`00000070 ………………X…..p…….
00000031`b0efd7c8 00000000`00000000 00000031`b0efdb78 0000018b`dc0dd1e0 00000000`00000808 ….....×...1...................
00000031`b0efd7e8 0000d2ed`088118fd 00000000`00000000 00000000`00000000 00000000`00000808 …………………………..
00000031`b0efd808 00000031`b0efdb78 00000000`00000001 00000000`00000001 00000000`00000000 x…1………………………
00000031`b0efd828 0000018b`da55aece 0000018b`e315722d 0000018b`e315722e 00000000`000000ee ..U…..-r…….r…………..
00000031`b0efd848 0000018b`dc0dd1e0 ffffffff`fffffffe 0000018b`dc0d0950 0000018b`dc0e2f90 …………….P……../……
00000031`b0efd868 0000018b`dc2b1880 00000000`00000013 00000000`0000001f ffffffff`ffffffff ..………………………..
00000031`b0efd888 00000000`00000001 00000000`00000000 0000018b`da55af5c 00000031`b0efdb78 …………….\.U.....×...1...
00000031`b0efd8a8 0000018b`dc0dd1e0 0000018b`dc2b1880 0000018b`dc2b1880 00000000`00000808 ……….…….………….
00000031`b0efd8c8 0000018b`da5704c4 00000031`b0efdb60 00000000`ffffffff ffffffff`ffffffff ..W…..`…1……………….
00000031`b0efd8e8 00000031`b0efdb60 00000031`b0efdb60 0000018b`da5799f7 0000018b`dc2b1880 `…1…`…1…..W…….…..
00000031`b0efd908 00000031`b0efdb64 00000000`00000001 00000000`ffffffff 00000000`00000000 d…1………………………
00000031`b0efd928 00000000`00000000 00000000`00000000 0000018b`dac3b2e0 00000031`0000000a ……………………….1…
00000031`b0efd948 00000000`00000000 00000000`00000001 00000031`b0efdb64 00000000`00000000 …………….d…1………..
00000031`b0efd968 0000018b`dac3b2e0 00000000`00000000 ffffffff`fffffffe 00000000`00001000 …………………………..
00000031`b0efd988 00000000`00000000 00000031`b0efdd00 00007ff6`c8720a93 00000031`b0efdd90 …………1…..r………1…
00000031`b0efd9a8 00007ff6`c87005d1 00000000`00000001 00000031`b0efdd90 0000018b`daf83250 ..p……………..1…P2……
00000031`b0efd9c8 00007ff6`c87005d1 0000018b`e2cb4060 00007ff6`c8720a93 00000031`b0efdd90 ..p…..`........r.........1... 00000031`b0efd9e8 00000000`0000000e 00000000`00000001 00007ff6`c9527b00 00000031`b0efdd90 .................{R.........1... 00000031`b0efda08 00007ff6`c87005d1 00000000`00000002 00007ff6`c87005d1 00000000`ffffffff ..p...............p............. 00000031`b0efda28 00007ff6`c94cb7f0 0000018b`e2cb4060 00007ff6`c8720a93 00000031`b0efdd90 ..L.....`……..r………1…
00000031`b0efda48 00000000`00000001 00000000`00000002 00000031`b0efdc18 00000000`00000001 ………………..1………..

already tried to repair my gw2 client, but it didnt help…

looks like the same issue I’m having, send a ticket to the support team and see if they can help…
I already have a thread about this (not sure if it’s the exact same problem), go check the options I tried to fix this…

Thanks for the response. I’ve read all the replies in your topic. No luck so far :’(
I hope Anet will try to help to solve it.