Launcher patching problem.

Launcher patching problem.

in Account & Technical Support

Posted by: Bezoro.8293

Bezoro.8293

Simple version:
The launcher is never capable of fully downloading any patch, it always hangs on the very last file.
99%, 0kb/s, 1 file remaining.
Need to use third party app to make it work.

Longer version:
Bought HoT a few days ago, finally (been playing the game since beta).
Downloaded the 64bit client and started the patching process.
Download was pretty slow, I am used to download speed of around 10/11mb but it wouldn’t go past 5 or 6, it was also incredibly unstable, going from 5 or 6mb/s to single digits kb/s on regular intervals.
Took many, many hours but it finally got to 99%, 1 file remaining. And… the speed decreased to 0kb/s and stayed there… (waiting a few minutes would make the speed and files remaining disappear and I’d just be staring at a blank 0% bar that wouldn’t move).
Went on the internet looking for answers and found a lot of people talking about changing the asset server (-assetsrv <ip>).
Tried every single one I could find, it would either fail to connect or give me the same result.
Eventually I found people taking about using a proxy to change your location, and CyberGhost was popping up the most, as a free alternative.
Thought, what the hell, I’m all out of options, might as well try.
It worked flawlessly, in less than 5 seconds I was in the game…
That was a couple of days ago
Today, started the launcher up, it started downloading some new patch.
Got to 99%, 1 file remaining and… same thing… 0kb/s
Started CyberGhost, waited on the queue for free users… started patching and… it worked again.

Conclusion:
I am posting this here in the hopes that this might get fixed for good one day (the topics I read about this issue were all from 2012/2013 and here I am in 2017 and still exists) and I won’t need to start up a third party program with a queue in order to patch my game every time there is a new patch.

Obs.:
As I said earlier, I’ve been playing the game since beta.
What I didn’t say was that this is actually a new issue for me in particular, I never had to do any of this before, it just worked (aside from the download speed always being pretty meh since forever, but I just accepted it).

Launcher patching problem.

in Account & Technical Support

Posted by: Healix.5819

Healix.5819

The fact that a VPN is the only solution implies that your ISP is manipulating your connection. This asset server for example is the primary one, so it shouldn’t have any problems:


It’s not nice to use this server:

origincdn.101.arenanetworks.com
64.25.41.2

You can use “Gw2.exe -log” to see what that last file is, then attempt to download it through your browser to see what’s happening. The log is located at %appdata%/Guild Wars 2/Gw2.log. In it, you should see something like patch failed for 0×00073b8b:0×00000000 -> 0×001a0f96. The last two numbers are the important ones, 0×00000000 being the baseId and 0×001a0f96 being the fileId. Open up the Windows calculator, set it to programmer, select hex and paste the numbers, stripping the 0x beforehand. 001a0f96 for example is 1707926, while the other is just 0. The url for that file is:

http://assetcdn.101.arenanetworks.com/program/101/1/0/1707926

Open it notepad to look for any obvious signs (injected HTML code), otherwise you’ll need to download it through the VPN and compare the files.

Alternatively, my launcher has a proxy server built into it, which will allow you to view the files being downloaded. It’s straightforward to setup, you just need to enable the proxy server (right click > tools). Or you could try my patcher, which allows you to manually download patches.

Launcher patching problem.

in Account & Technical Support

Posted by: Bezoro.8293

Bezoro.8293

The fact that a VPN is the only solution implies that your ISP is manipulating your connection. This asset server for example is the primary one, so it shouldn’t have any problems:


It’s not nice to use this server:

origincdn.101.arenanetworks.com
64.25.41.2

You can use “Gw2.exe -log” to see what that last file is, then attempt to download it through your browser to see what’s happening. The log is located at %appdata%/Guild Wars 2/Gw2.log. In it, you should see something like patch failed for 0×00073b8b:0×00000000 -> 0×001a0f96. The last two numbers are the important ones, 0×00000000 being the baseId and 0×001a0f96 being the fileId. Open up the Windows calculator, set it to programmer, select hex and paste the numbers, stripping the 0x beforehand. 001a0f96 for example is 1707926, while the other is just 0. The url for that file is:

http://assetcdn.101.arenanetworks.com/program/101/1/0/1707926

Open it notepad to look for any obvious signs (injected HTML code), otherwise you’ll need to download it through the VPN and compare the files.

Alternatively, my launcher has a proxy server built into it, which will allow you to view the files being downloaded. It’s straightforward to setup, you just need to enable the proxy server (right click > tools). Or you could try my patcher, which allows you to manually download patches.

I wasn’t expecting such an in depth response, especially not so soon.
I guess then that since my ISP is manipulating the connection its on my end then.
Thank you for your time, and the options.