Guild Wars 2 Forum - Account & Technical Support

Link Accounts

When I go to link my old GW account to my newly purchased GW2 account and I enter the login information on the account screen it just goes directly back to the log in screen. Any suggestions? Submitted a request but the response didn’t answer my question.

Link Accounts

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If the answer you received is not helpful, you will need to update your ticket and let them know that fact. Then, CS can send you more information. Good luck.

Link Accounts

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

I wonder. Did you review this Knowledge Base article?

https://help.guildwars2.com/entries/28147506-Guild-Wars-Accounts-Their-Effect-on-Guild-Wars-2

There is quite a bit of good information about linking accounts on that page.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet