Locked Features For New Accounts

Locked Features For New Accounts

in Account & Technical Support

Posted by: Faun.3820

Faun.3820

I pre-ordered the extension yesterday, and thus given access to the core game, and I was unhappily surprised to see a number of core features locked for 4 days. 4 days of no Trading Post, no Mail to my fellow guildmates and friends and more.

I paid with good money access to the game, and still I feel like I’m considered like a unfamous gold-seller or possible scammer… This is a rude way to welcome new paying players.

Am I the only one being annoyed by this ?

Locked Features For New Accounts

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Posted by: Spirited Was Eceni.3869

Spirited Was Eceni.3869

That does seem a little harsh and unnecessary to me. I assumed once a f2p account was upgraded it would have full access. As you say, you bought the game now so why the further restrictions? This doesn’t seem right to me, I don’t think this used to be the norm before f2p.

“Judge a person’s character by how they behave when given anonymity.”

Welcome to the Internet, exposing characters since the early 80’s.

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Posted by: BrotherBelial.3094

BrotherBelial.3094

I pre-ordered the extension yesterday, and thus given access to the core game, and I was unhappily surprised to see a number of core features locked for 4 days. 4 days of no Trading Post, no Mail to my fellow guildmates and friends and more.

I paid with good money access to the game, and still I feel like I’m considered like a unfamous gold-seller or possible scammer… This is a rude way to welcome new paying players.

Am I the only one being annoyed by this ?

Did you upgrade an existing account? if so, it’s probably a bug, contact support. If it’s a new account, link an authenticator to your account to have them lifted. I believe this is a security feature added by ANet to safe guard new accounts.

i5 4690K @ 3.5Mhz|8GB HyperX Savage 1600mHz|MSI H81M-E34|MSI GTX 960 Gaming 2GB|
|Seasonic S12G 650W|Win10 Pro X64| Corsair Spec 03 Case|

Locked Features For New Accounts

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Posted by: Faun.3820

Faun.3820

This is a brand new account, I wonder what ‘safe guard new account’ would mean ? Protecting other player from me, or me from other players ? I was told this game rocks, so much for the unwelcoming start…

Locked Features For New Accounts

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Posted by: Zaron.1987

Zaron.1987

I pre-ordered the extension yesterday, and thus given access to the core game, and I was unhappily surprised to see a number of core features locked for 4 days. 4 days of no Trading Post, no Mail to my fellow guildmates and friends and more.

I paid with good money access to the game, and still I feel like I’m considered like a unfamous gold-seller or possible scammer… This is a rude way to welcome new paying players.

Am I the only one being annoyed by this ?

the 4 days is cause of security reasons and this is fine.

its not a rude way its to protect all players and also people outside the game . 4 days are fine e.g to check for owners if the key was paid with his (stolen) credit card informations and so on. 4 days with this limits will kill noone but helps alot to secure ingame economy (dealer/ bought with stolen credit cards accounts as middlemans/gold laundering/gold selling …) and so on.

(edited by Zaron.1987)

Locked Features For New Accounts

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Posted by: Faun.3820

Faun.3820

For me this is a big message saying: ‘We don’t trust you newcomer! We take your money though and give you access only to content that wouldn’t harm our community.’ A poorly thought through business practice.

You buy a new game on Steam, they don’t tell you ‘wait, you can play this game in 4 days’. And both retailers and customers are protected by law against stolen credit cards in most countries.

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Posted by: PaxTheGreatOne.9472

PaxTheGreatOne.9472

All new accopunts have this and until you verify your account a lot of measures are in place… It reduced gold spam and hacks considerably

23 lvl 80’s, 9 times map, 4ele, 4ncr, 3war, 3grd, 3rgr, 2thf, 2msm, 1eng, 1 rev.
Been There, Done That & Will do it again…except maybe world completion.

Locked Features For New Accounts

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Posted by: Phy.2913

Phy.2913

I wouldn’t trust new players either.

Locked Features For New Accounts

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Posted by: Faun.3820

Faun.3820

That doesn’t mean its right Do you think gold sellers pay for their accounts ? There are many other ways to protect ingame economy than restricting features to paying customers.

Locked Features For New Accounts

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Posted by: Zaron.1987

Zaron.1987

For me this is a big message saying: ‘We don’t trust you newcomer! We take your money though and give you access only to content that wouldn’t harm our community.’ A poorly thought through business practice.

You buy a new game on Steam, they don’t tell you ‘wait, you can play this game in 4 days’. And both retailers and customers are protected by law against stolen credit cards in most countries.

For me this is a big message saying: " we care about our veteran players and save you for illegal actions by new stolen accounts.
this security action helps all

Dont make a mountain out of a molehill

its four days….

you havent played the game 3 years and already missed over 1100 days.

Do you think gold sellers pay for their accounts ?

you completly didnt get the point

excactly this they do !with stolen/phished credit cards

(edited by Zaron.1987)

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Feature restrictions have been in place since not long after launch. It’s not something new for only Play4Free players. The game just alerts you to it now, where it was somewhat hidden before.

It’s a security measure that only helps you, and everyone else. Your tune might be different if you had been around when there were a plethora of compromised accounts and bots everywhere, not to mention the endless spam.

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Posted by: Vayne.8563

Vayne.8563

Gold sellers often buy/upgrade accounts with stolen credit card numbers. Anet needs to protect itself. This is why it is done. It’s not unreasonable when you consider the harm gold sellers, do. Anything that makes gold selling less likely is good for the game.

Sorry you’re inconvenienced by it.

Locked Features For New Accounts

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Posted by: simplesimon.2084

simplesimon.2084

I’m just wondering what would a brand new account need to mail to someone.

Locked Features For New Accounts

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Posted by: BrotherBelial.3094

BrotherBelial.3094

This is a brand new account, I wonder what ‘safe guard new account’ would mean ? Protecting other player from me, or me from other players ? I was told this game rocks, so much for the unwelcoming start…

A bit of both. Now get over yourself, it’s 4 days.

i5 4690K @ 3.5Mhz|8GB HyperX Savage 1600mHz|MSI H81M-E34|MSI GTX 960 Gaming 2GB|
|Seasonic S12G 650W|Win10 Pro X64| Corsair Spec 03 Case|

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Posted by: Kurenai.7012

Kurenai.7012

This 4 days lock out make me think the game basic security must be weak. Why else would it take 4 days. If it a way to stop RMT, it not a good one. they don’t care about waiting 4 days till they can start. So what is the reason for 4 days, seem to me it a way to get people to spend real money in there store since it a real pain to spend game money the first 4 days.

I just hoping I did not waste my money buying this game. Because this game seem like it will be fun, but I am hoping game management not going to take the fun away…… 4days why 4 days.

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Posted by: Manasa Devi.7958

Manasa Devi.7958

This 4 days lock out make me think the game basic security must be weak. Why else would it take 4 days. If it a way to stop RMT, it not a good one. they don’t care about waiting 4 days till they can start. So what is the reason for 4 days, seem to me it a way to get people to spend real money in there store since it a real pain to spend game money the first 4 days.

I just hoping I did not waste my money buying this game. Because this game seem like it will be fun, but I am hoping game management not going to take the fun away…… 4days why 4 days.

The 4 day restrictions are to get around credit card fraud and other types of payment fraud.

If an account is bought using illegal means, charges are usually reversed before this 4 day restriction period expires, and if that happens, the account can be terminated before it can be used for abusive purposes. It’s highly undesirable for the company as well as the legitimate player base that people could fraudulently buy dozens if not hundreds of accounts and abuse the hell out of those before they are closed because of reversed charges.

Leaving newly paid for accounts without any means of interfering with other players and sending wealth to other accounts is the only way to get around it. Sad fact of life.

Locked Features For New Accounts

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Posted by: Kurenai.7012

Kurenai.7012

To say this protect from credit card fraud is funny. If that was true they would block the real money store and not the game money store to protect from credit card fraud.

Locked Features For New Accounts

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Posted by: Manasa Devi.7958

Manasa Devi.7958

One might think that if one didn’t understand anything I posted earlier.

Locked Features For New Accounts

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Posted by: Zaron.1987

Zaron.1987

To say this protect from credit card fraud is funny. If that was true they would block the real money store and not the game money store to protect from credit card fraud.

Just read before posting….