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Posted by: Dylankm.3167

Dylankm.3167

Having problems logging into the launcher, unable to connect. Is anyone else experiencing this as well???

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Posted by: cmking.2391

cmking.2391

I can’t log in either.

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Posted by: Redalgo.1603

Redalgo.1603

I am experiencing this problem as well, and ruled out anything being wrong with anti-virus software, ports, or in terms of packet loss. I’ve got a ticket filed but it may be awhile before I hear back and have a chance to let you know what is going on.

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Posted by: siccarius.2530

siccarius.2530

ive been dealing with this for three fricken months

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Posted by: Outlaw Inc.1807

Outlaw Inc.1807

my wife had been playing all day and when i tried i get download failed retrying…not sure what is going on

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Posted by: Yoshiro.9245

Yoshiro.9245

I"ve had the same issue for a few hours now. Sits at 0 trying to udpate then connection failed.

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Posted by: Lethasian.2904

Lethasian.2904

Still cannot log in.
I’ve been trying for a week.
It seems like they’re not even doing anything about this….

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Posted by: kohldl.7586

kohldl.7586

Yesterday it was fine, today I get

Downloading 0kb (of 0kb)
Connection Error(s) detected. Retrying…

I did the release/renew and dns flush. I contacted my ISP. I verified no firewall or security programs causing this issue.

While it might not be on ANet’s end I can guarantee you it’s not on my end. Tracert to arenanetworks.com fails. I did the -diag start on the game and in part the diagnostic shows:

= Checking server connectivity
==================
Section completed in 0.00 seconds

Diag.ArenaNetworks.com
156.154.176.221:80 – connect succeeded
156.154.175.221:80 – connect succeeded
156.154.176.221:6112 – connect failed
156.154.175.221:6112 – connect failed

Section completed in 10.03 seconds

assetcdn.101.ArenaNetworks.com.
156.154.176.221:80 – connect succeeded
156.154.175.221:80 – connect succeeded

Section completed in 0.08 seconds

auth1.101.ArenaNetworks.com.
156.154.176.221:6112 – connect failed
156.154.175.221:6112 – connect failed

Section completed in 10.03 seconds

auth2.101.ArenaNetworks.com.
156.154.176.221:6112 – connect failed
156.154.175.221:6112 – connect failed

Section completed in 10.02 seconds

cligate.101.NCPlatform.net.
64.25.40.121:6112 – connect succeeded
64.25.40.116:6112 – connect succeeded
64.25.40.120:6112 – connect succeeded
64.25.40.119:6112 – connect succeeded
64.25.40.117:6112 – connect succeeded
64.25.40.118:6112 – connect succeeded
64.25.40.122:6112 – connect succeeded

Section completed in 0.08 seconds

================ = Tracing network paths ================
—> pathping -w 500 -q 25 -4 156.154.176.221 <--

Tracing route to 156.154.176.221 over a maximum of 30 hops

0 Kris-PC [192.168.2.2]
1 ROUTER [192.168.2.1]
2 10.65.160.1
3 ten3-0-0.bkfd04-cts2.bhn.net [72.31.201.234]
4 ten0-0-0-2.bkfd01-car2.bhn.net [72.31.201.7]
5 ten0-2-0-0.bkfd01-car1.bhn.net [72.31.200.180]
6 107.14.16.234
7 * ae-0-0.pr0.lax00.tkittenr.com [66.109.6.135]
8 66.109.9.122
9 vl-3601-ve-225.ebr2.Tustin1.Level3.net [4.69.158.81]
10 ae-7-7.ebr3.LosAngeles1.Level3.net [4.69.153.225]
11 ae-3-3.ebr1.SanJose1.Level3.net [4.69.132.9]
12 ae-71-71.csw2.SanJose1.Level3.net [4.69.153.6]
13 ae-11-70.car1.SanJose2.Level3.net [4.69.152.75]
14 NEUSTAR-INC.car1.SanJose2.Level3.net [4.59.0.214]
15 * * *

Can a red name respond please?
Heh. Hop 7 got beat with the “kitten” stick. Oh well.

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Posted by: Khal Drogo.9631

Khal Drogo.9631

Me 2. I tot I was the only one – started about 2 hrs ago.

Apologies to those who may find my posts on GW2 forums offensive and hateful.

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Posted by: kohldl.7586

kohldl.7586

I changed my dns to 8.8.8.8 and 8.8.4.4, moved them up to be the first 2 dns to use and it worked.

Went to a second computer on my network, and tried to connect (just to see if the dns really was the issue or if it was a coincidence)..it didn’t work. Then I added the two dns to that computer, moved them up the list and it connected. I have no idea why my old dns all of a sudden stopped knowing where Anet servers are but <shrug> at least this is working. Maybe others should try this.

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Posted by: Outlaw Inc.1807

Outlaw Inc.1807

i just reset my router and the same thing is happening. For some reason I cant change my DNS to even try to get it to work. this is extremely frustrating.