Log-in Issue 20 February [merged]
Hello Whoopmeister.
Maybe you are experiencing this issue? If this is the case, this has been already escalated to our team.
Thanks for your patience.
ty for heads up
I am having this problem at the moment as well. Some other guildy’s having this problem to. so there is something wrong with the servers.
Can’t login in game now ;(
Had the same problem before i left my house but i couldnt even logg on in the website and now finally i could (in my cellphone though)
can’t login in game( server Seafarer’s Rest EU
mee too i can’t log in game pls help me
I to am having the same problem, hope it is fixed soon.
I have the same issue. I get errors all the time when im trying to log in…
same
EU: Aurora Glade
Hi everyone,
Since CC Eva has provided a link, we would thank it if you joined the ongoing discussion so we can keep an organised track of all feedback.
Thanks for your understanding. This thread is closed.
Guild wars 2 has encountered an error.
the game client is unable to gain access to the log-in server at this time. This is most commonly caused by firewall or router settings.Security app;ications or connecting though a cam pus network. For additional support,please visit http://support.guildwars2.com/
T^T
I’m getting the same error over and over:
build: 16732
error code: 42:0:9001:4105
I am getting this too, was working fine earlier this morning but can’t log in now. Must be something with the servers?
Hi everyone,
Please join this thread https://forum-en.gw2archive.eu/forum/support/tech/Launcher-login-error/page/5#post1474937 where we are gathering info about the issue.
Thanks for your understanding.
hi guys I think the severs is stopped for a while:S
Hi. I have this problem too. I cant login in game. and before 30 minute i cant login in my account in website.
where is problem?Tomoorow i play and today a cant play
I have error code:42:1020:9001:4103
Thank
Same problem too. Tomorrow i play but today cant login =(
Apparently the servers are down. Or at least the european servers.
Got the same problem with the same error codes.
Now we wait for confirmation from the guild wars team.
There is a thread already being up for 3 hours about this issue please do not spam new threads! https://forum-en.gw2archive.eu/forum/support/tech/Launcher-login-error/first#post1474375
So unfair. I have a day off today. Well done, ArenaNet!
got error code= 42:1020:9001:4103 as well, probably servers down
I’m getting the same error over and over,
build: 16732
error code: 42:9001:4103
EU-Server
Firewall offline
antivir offline
same here error
hi..i’m playing on EU server and i have the same problem
Error code 42:0:1020:9001:4103
i last played on monday…today i started up gw2…it was an update and afther that
was the error
Is there a website with Guildwars2 EU server status that we could check when things like this happen??
you are not alone guys i have this issue too
Hello.
Today I was play the game, about 3hour ago,
then I go eat.
When I want play game forward, I can not login myself.
Please help.
Tnx,By
Hi Aljo,
The team is currently aware that there is a problem with the log ins and are working to solve it. In the meantime, please join this thread where we have the discussion of this issue. https://forum-en.gw2archive.eu/forum/support/tech/Launcher-login-error/page/11
Thanks for your understanding.
Hi everyone,
Please join this thread https://forum-en.gw2archive.eu/forum/support/tech/Launcher-login-error/page/11 where we are gathering as much info on this problem as possible and where the Devs are posting with updates about this issue.
Thanks for your understanding.
(edited by Moderator.1462)
I can’t login to the game by this day, yesterday night yes but then I receive firewall error…
My brothers both can login so I was a little bit worried about hackers…
Let me know what happen to my account
Tnx
I can ´t log in as well. I was playing a few minutes ago, but then my boyfriend told me he can´t log in. So I turned off my game and tried his account ´cos I wanted to help him… And now I can ´t log in back.
EDIT: Well, I tried to log in now… And it´s working… I don´t understand it
Q U E E N [THE] (Seafarer´s Rest – EU)
(edited by Yelerin.5267)
Yeah same here. was logged in yesterday night, now it comes up a message with a firewall problem…
i also cant log in…i loged in perfectly 3hours ago but now it says cant connect to server /firewall error
I can’t log into the game either and when I have logged in in the past, my Account Username changed to my email which I found strange. Now I deleted all the sessions and IP’s from my account thinking that maybe hackers had gotten some info but now all I get is
“Failure
An error occurred with your request."
When I try and confirm the IP I will be using to play the game, and I can’t log in.
- FIXED **
I Reset my password and tried to log in using a different pc and this fixed everything
(edited by DeMoNiX ZA.2045)
Note: I understand that you may be confused about where to post this sort of issue. Please, in the future, post log-in issues in the Technical Support Forum, so that the team can see that you are having difficulties of this type and look to see if this is a bigger issue than one that simply affects your account. Please include the exact ERROR CODE that you receive when you try to log in (if you get an error code).
Thank you for understanding.
Now, to the point: We are having technical issues that are preventing people from logging in. They usually receive some variation of Error Code 42.XX when they try to access the game. The server team is aware of this issue and is working on it as I write. We’re apologize for this inconvenience and will get things settled as soon as possible.
If you are getting a completely different error, one related to your password, than I invite you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet