Logged in and weapons are gone.

Logged in and weapons are gone.

in Account & Technical Support

Posted by: Tokroarin.5178

Tokroarin.5178

I logged off last night after doing a fractal, went to log in this morning and was prompted to change my password. Logged in shortly after and found my character sitting in the water with 3 out of 4 of my weapons gone. Please respond.

Logged in and weapons are gone.

in Account & Technical Support

Posted by: Draygo.9473

Draygo.9473

Please reference the following stickies on top of this very forum on this issue:

https://forum-en.gw2archive.eu/forum/support/account/How-to-Submit-a-Ticket-Account-Issues-2

https://forum-en.gw2archive.eu/forum/support/account/Account-Restoration-Information

Delarme
Apathy Inc [Ai]

Logged in and weapons are gone.

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

This sounds as if your account was compromised. (There are no game-wide issues, but someone may have accessed your account through external means.) I suggest you contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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