Login Attempt: Access from wrong location?
in Account & Technical Support
Posted by: SawdustWaffles.5436
in Account & Technical Support
Posted by: SawdustWaffles.5436
Hi, I recently re-installed GW2 after a fresh windows install, and while logging in I received the usual authorization email, except the location is from a different city and even country from where I reside?
Re-tried the login to see if the address would change, but it remained the same through each email:
Email:
Your ArenaNet code is: ~~~~~
The log-in attempt was initialed from the following location:
Address: 47.33.66.117
City: Ottawa
Region: ON
Country: CA
This location is approximated based on information provided by your Internet Service Provider.
If you suspect someone else might be attempting to access your account please change your password immediately.
For security purposes, we alert you each time your account is accessed from an unrecognized location.
Need help or have questions about your ArenaNet account? Visit our support site: http://support.guildwars2.com/
Thanks!
—The ArenaNet Team
I reside in California, U.S, and I’m just wondering if this is more of a routing issue from my ISP or if there is a security concern with my account I should be worried about?
It should be down where it is being routed to. I have never had my home town come up ever
Question, where are you located?
Edit: And are you with charter communications?
The real world location of IP addresses are either estimated or provided by the owner of the IP. If you lookup GW2 EU for example, the IPs are registered to NCSoft US, which causes people to think the EU servers are actually in NA, though they’re obviously not.
The only thing that matters is if the listed IP is your public IP. If I trace the IP though, it’s in California on Charter’s network.
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