Login Issues

Login Issues

in Account & Technical Support

Posted by: Treach.2530

Treach.2530

Game freezes at login screen, cannot even type in my password, rebooted comp and still freezes, what can I do to fix this?

Login Issues

in Account & Technical Support

Posted by: Kleze.5347

Kleze.5347

I have the same problem

Login Issues

in Account & Technical Support

Posted by: Treach.2530

Treach.2530

It’s ridiculous, i’m sure they’re busy but there has to be an admin watching the forums at anytime of the day/night that could answer, all the diff time zones you’d think someone would be awake to help…I’m 3 weeks new to the game and love it but it’s this waiting game while I can’t even play that kills my trust in a game.

Login Issues

in Account & Technical Support

Posted by: Treach.2530

Treach.2530

I’m debating on un-installing and re-installing but idk if the game key I got when I bought the game will work again, being they have a one time use and all.

Login Issues

in Account & Technical Support

Posted by: Zweet.5138

Zweet.5138

Reinstalling won’t work since it’s the game itself that’s bugged.
I recommend sitting it out & checking the forums for further help.

Login Issues

in Account & Technical Support

Posted by: Treach.2530

Treach.2530

How many others are having this issue?

Login Issues

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You would be better served by posting over in the Tech Support sub-forum, as this is not an Account Issue. I believe there is a current thread there.

It’s not often there are many Devs watching the forums in the middle of the(ir) night.

Good luck.

Login Issues

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

There are a few threads in the Tech forum related to this issue, and that’s where we’d post an update, so I would suggest you post in one of those threads, choosing the one that relates to the issue you’re experiencing, for there are a few inter-related but different issues. Thanks.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet