Login error message

Login error message

in Account & Technical Support

Posted by: Xelvas.5784

Xelvas.5784

“Unable to initialize 3D output….”
I was able to log in Friday afternoon, then on Saturday morning, I tried log in and got that error message. I paid for this game and all of the expansions and I can’t even play it. It says I need DirectX9, but for some reason, I now have DirectX12.

Login error message

in Account & Technical Support

Posted by: Ansein.4810

Ansein.4810

DirectX12 is not backwards compatible with DirectX9 and lower. You need to download DirectX9 separately. After downloading DirectX9, you may need to reinstall your video card drivers too.