Login problems [merged]

Login problems [merged]

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Posted by: Clayton.2735

Clayton.2735

Hi all!

So my client finished downloading the initial patch after installation, and launched smoothly. Right when I chose the server on which I wanted to play, the game crashed and I was greeted with a lovely error message that overlapped the client.

It now has the word “Play” greyed out, and when I attempt to log in, it says:

“Connection Failed. Please try again.”

Clearly my internet is working.

The error code in the bottom right corner is:

900:1003:2:941

Thanks in advance for any and all help!

(edited by Moderator)

Login problems [merged]

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Posted by: Ave.1502

Ave.1502

Is anyone else getting this error?

Login problems [merged]

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Posted by: Sinikka.2794

Sinikka.2794

Yep, got it here too

Login problems [merged]

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Posted by: go to sleep.6187

go to sleep.6187

yep me too. idk why though.

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Posted by: Hostile.4925

Hostile.4925

I was just able to login about 30 minute ago without issue. Now I get the following error when trying to login:

“Connection failed. Please try again.”

Build: 15437
Error Code: 900:1003:2:941

Login problems [merged]

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Posted by: mcl.9240

mcl.9240

It would appear the login servers are down.

Login problems [merged]

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Posted by: Mystiq Angelic.8193

Mystiq Angelic.8193

same thing happening to me! What’s going on?! and before this error 900 I was constantly getting Error 7:11:3:189:101. I never had such kind of disconnection from server since lauch Aug 24th 9pm PST. All firewall/port configuration are correct and yes I did the diag in shortcut, all connect succeeded in all category and within .3s.

“If you sacrifice nothing, you gain nothing”
GWAMM & CotG
[HERO] – Star Leader – Black Gate

Login problems [merged]

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Posted by: mcl.9240

mcl.9240

The login servers appear to be down right now.

Login problems [merged]

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Posted by: Somniferus.3728

Somniferus.3728

Seems to be up now.

Login problems [merged]

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Posted by: Clayton.2735

Clayton.2735

Ah okay, so it’s on A-nets end then?

Refreshingly frustrating! Thanks for the quick response.

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Posted by: Tanith.5264

Tanith.5264

Here as well, and also a guildmate. Though I was on earlier with no trouble.

Tanith Fencewalker, Tanni Mindbender, Thyra Wrathbringer, Lovecraft Thrall
Guardians of the Vault [GotV] and Guíld of Dívíne Soldíers [GoDS]
Gate of Madness server

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Posted by: Setch.2398

Setch.2398

hehe they are never down long.

SOR – [Boss]

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Posted by: Sinikka.2794

Sinikka.2794

Still down for me

Login problems [merged]

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Posted by: Mystiq Angelic.8193

Mystiq Angelic.8193

I just tried logging in again it’s still down. Error 900. But the problem before I just got error 900 was Error 7:11:3:189:101 which kept getting me disconnected within a couple mins log in with my character.

“If you sacrifice nothing, you gain nothing”
GWAMM & CotG
[HERO] – Star Leader – Black Gate

Login problems [merged]

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Posted by: Dagok.3948

Dagok.3948

Nevermind its up now.

Login problems [merged]

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Posted by: NoFate.3786

NoFate.3786

can’t login either.

Login problems [merged]

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Posted by: Moderator.3406

Moderator.3406

Several threads regarding the login problems have been merged.

The team is aware of this issue and looking into it.

Login problems [merged]

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Posted by: AdmiralNanners.6038

AdmiralNanners.6038

Yeah it’s still down for me here. Was playing about 20-30mins ago, then the game and my computer crashed, now I’m getting the same error 900

EDIT
Now I am able to login. Guess there was a glitch or something. Hopefully it doesn’t persist!

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Posted by: Zodiasage.1975

Zodiasage.1975

yay back up for me as well!

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Posted by: Slashzero.9304

Slashzero.9304

Was having the same exact issue, however now it’s back up and I can login. Looks like they had an issue with their login servers or something.

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Posted by: Arreyanne.2683

Arreyanne.2683

Been trying to Log in for 20-30 minutes still the

“Connection failed. Please try again.”

Build: 15437
Error Code: 900:1003:2:941

Login problems [merged]

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Posted by: Makiya.7354

Makiya.7354

Yea, its back up for me as well.

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Posted by: Regina Buenaobra

Regina Buenaobra

Content Marketing Lead

Next

We’re aware of the login problems and the team is on it.

Thank you.

Content Marketing Lead
Twitter: @ArenaNet, @GuildWars2
In-Game Name: Cm Regina Buenaobra

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Posted by: ArthurV.4876

ArthurV.4876

Same here, cant login.

We’re aware of the login problems and the team is on it.

Thank you.

Thanks for the update

Login problems [merged]

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Posted by: Regina Buenaobra

Previous

Regina Buenaobra

Content Marketing Lead

Next

The issue should be resolved. Please let us know if it’s not. Thanks!

Content Marketing Lead
Twitter: @ArenaNet, @GuildWars2
In-Game Name: Cm Regina Buenaobra

Login problems [merged]

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Posted by: dcwow.1672

dcwow.1672

Seems to now be resolved. Received the same error message about 10 minutes ago, but now able to log in. Thanks!

Login problems [merged]

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Posted by: ArthurV.4876

ArthurV.4876

The issue should be resolved. Please let us know if it’s not. Thanks!

Solved for me, thanks again.

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Posted by: Hostile.4925

Hostile.4925

I was just able to login.

Login problems [merged]

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Posted by: Mystiq Angelic.8193

Mystiq Angelic.8193

Yes the server is working without an issue for me now, thank you ArenaNet.
You guys are the best devs I know in the industry. Outstanding QA 10/10

“If you sacrifice nothing, you gain nothing”
GWAMM & CotG
[HERO] – Star Leader – Black Gate

Login problems [merged]

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Posted by: Mentalbroccoli.1803

Mentalbroccoli.1803

I just tried to logg in and and have the same error.

Build: 15445
Error Code 900:1003:2:941

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Posted by: Regina Buenaobra

Previous

Regina Buenaobra

Content Marketing Lead

This particular issue has been resolved, so I’m locking this thread.

Content Marketing Lead
Twitter: @ArenaNet, @GuildWars2
In-Game Name: Cm Regina Buenaobra