Losing account email address

Losing account email address

in Account & Technical Support

Posted by: Resurrected.4132

Resurrected.4132

Hi,

I will very soon be losing my email address that is registered to my GW2 account. This is due to moving house and my present ISP not covering the area I am moving to.

They have informed me that as I will no longer have any account with them I cannot keep the email address I have.

What is the procedure for changing an email address linked to an account?

Losing account email address

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

You need to contact support: Support link top of the page, then submit a request link.

The Burninator

Losing account email address

in Account & Technical Support

Posted by: Resurrected.4132

Resurrected.4132

Thank you for the quick reply.

Losing account email address

in Account & Technical Support

Posted by: Brother Grimm.5176

Brother Grimm.5176

Here are a few suggestions that would shore up security (free advice):

  • Set up a new account (do not use an existing one you have used for other activitiy on the internet).
  • Make sure the new account has 2 party authentication and enable it.
  • Set up a proxy email address on this new account and use THAT for the GW2 login / contact.

Just my 2 coppers.

We go out in the world and take our chances
Fate is just the weight of circumstances
That’s the way that lady luck dances