Lost Game Serial Number

Lost Game Serial Number

in Account & Technical Support

Posted by: SantusVeritas.4607

SantusVeritas.4607

Hey,

So my hard drive crashed and nothing was salvageable. Among the files lost was the “cd-key” for my account.

I bought the game before beta tests, so everything was done digitally. I got everything through email. However, with the amount of email hacks that were going on, I decided to put the key into a secure file elsewhere on my computer before deleting the email that contained that information.

I don’t need it right now, nor do I know if I’ll need it in the future.

I’d like to know if there’s any way I could find out what my “key” is.
If I am ever hacked and my account stolen, would I need that information?

Just covering my kitten in case anything crazy happens.
thanks for any information!

Lost Game Serial Number

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

The only way you might be able to retrieve your key is to contact support. Follow the support link at the the top of the page and then the submit a request link located at the top right of that page.

If you are ever hacked the key is not necessarily required for account recovery but it certainly would help.

The Burninator

Lost Game Serial Number

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You don’t need the CD Key to access support for the game. It can speed up the process of changing your password, but it is not necessary.

Sometimes, the CS Team releases that information. Sometimes not.

Good luck.