Lost connect when play The Head of the Snake

Lost connect when play The Head of the Snake

in Account & Technical Support

Posted by: JohnINFL.7128

JohnINFL.7128

Hi, i play The Head of the Snake these days, and cannot finish A meeting of Ministers, At first battle, the bloodstone monster(i forget the name) hits me, i go off line, from the first day The Head of the Snake got out until now, i tried more than 6 times, and always like that, except once i killed the bloodstone monster without get hit, but i go off line at later battle(kill 2 Mesmer). what should i do now?
Thank you

Lost connect when play The Head of the Snake

in Account & Technical Support

Posted by: Healix.5819

Healix.5819

Try running the game with:

Gw2.exe -clientport 443

Lost connect when play The Head of the Snake

in Account & Technical Support

Posted by: JohnINFL.7128

JohnINFL.7128

Try running the game with:

Gw2.exe -clientport 443

ty for anwser
but now every 10 second i opened gw2 its will lost connect

Lost connect when play The Head of the Snake

in Account & Technical Support

Posted by: JohnINFL.7128

JohnINFL.7128

I still lost connect in the battle. this time is about to kill the second Mesmer. anyone know whats going on? Ty

Lost connect when play The Head of the Snake

in Account & Technical Support

Posted by: Healix.5819

Healix.5819

If you only disconnect in the story, there seems to be a problem where a certain packet gets blocked, causing the disconnection. You can also try “-clientport 80” instead of 443. If it still disconnects, and you have a router and modem, try directly connecting to the modem. If you have a router/modem combo, and you it has these options, disable UPnP, its firewall, and DMZ your computer, then test it. If it still does it, open msconfig and under the general tab, select selective startup and uncheck load startup items. Under the services tab, check hide all from Microsoft, then disable all. Click OK and reboot. If you still have any security software running, disable it. Test it. If it still does it, the problem is possibly outside of your control and you’d need to try a VPN.

Undo everything from the above, because you don’t want a permanently open connection. If it was working however, you’ll need to figure out which one was the cause, by disabling a bit at a time.

If you also disconnect outside of the story however, it’s more likely to be a problem along the path to GW2’s servers.

Lost connect when play The Head of the Snake

in Account & Technical Support

Posted by: JohnINFL.7128

JohnINFL.7128

If you only disconnect in the story, there seems to be a problem where a certain packet gets blocked, causing the disconnection. You can also try “-clientport 80” instead of 443. If it still disconnects, and you have a router and modem, try directly connecting to the modem. If you have a router/modem combo, and you it has these options, disable UPnP, its firewall, and DMZ your computer, then test it. If it still does it, open msconfig and under the general tab, select selective startup and uncheck load startup items. Under the services tab, check hide all from Microsoft, then disable all. Click OK and reboot. If you still have any security software running, disable it. Test it. If it still does it, the problem is possibly outside of your control and you’d need to try a VPN.

Undo everything from the above, because you don’t want a permanently open connection. If it was working however, you’ll need to figure out which one was the cause, by disabling a bit at a time.

If you also disconnect outside of the story however, it’s more likely to be a problem along the path to GW2’s servers.

Alright! Thank you so much! I’ll try them

Lost connect when play The Head of the Snake

in Account & Technical Support

Posted by: Verona.5840

Verona.5840

Was having the same problem and doing -clientport 80 worked perfectly for me. Thanks!