Lost items

Lost items

in Account & Technical Support

Posted by: Juge.6309

Juge.6309

I transmuted an focus for the fractal skin and played with it for some days. Then yesterday when i logged in to play again my focus had disappeared and now i’m wondering is there any way to get the item back? and if it isn’t possible to recover it somehow i would like an fast response thank you. Pihisisisin.

Lost items

in Account & Technical Support

Posted by: White Wolf.3291

White Wolf.3291

If your account was compromised, you have the right to 1 account restoration. If it wasn’t they won’t recover your item.

Lost items

in Account & Technical Support

Posted by: Smooth Penguin.5294

Smooth Penguin.5294

Items don’t just disappear. One of the following could have happened:

1) Account hacked, and someone decided to delete that one item
2) You accidentally sold it to the merchant
3) You put it somewhere else in your Bank or Inventory bags.

Side note – you’d need to qualify for an account rollback if you were hacked.

In GW2, Trading Post plays you!