Low FPS 100% usage and minimal CPU usage

Low FPS 100% usage and minimal CPU usage

in Account & Technical Support

Posted by: Sammy.5601

Sammy.5601

Q:

Recently bought this game in the sale due to the amazing deal. I read that this game is CPU intensive more so than GPU intensive, but it seems to be always capping my GPU usage at 100% while my CPU cores are around 10-20% each. Whether this is the cause of my extreme stuttering and lag, I don’t know.

I’m getting 10-20 FPS (with insane stuttering) in the human starting zone regardless of what settings I use, it’s always capped at 100% GPU usage and I can say for certain that the GPU isn’t underclocking itself. Running a XFX 290x reference card, with an Intel i5 4570. Tried reinstalling drivers, de fragmenting my hard drive and scanning for any potential malicious software that could be bogging everything down but no luck. All other games run fine, tested Shadow of Mordor, FFXIV, Skyrim and they all run just as usual with no problems.

Any help would be appreciated.

Low FPS 100% usage and minimal CPU usage

in Account & Technical Support

Posted by: Sammy.5601

Sammy.5601

A:

Finally got it to a stable 50 FPS (not the best, but I’ll go with what I can get) without any stuttering, although the GPU usage is still 100% the entire time. For those who may have the same issue, I went into the UEFI for my motherboard and enabled VT-d under chipset configuration.

Low FPS 100% usage and minimal CPU usage

in Account & Technical Support

Posted by: Pixelninja.6971

Pixelninja.6971

This is indeed strange. Have you checked for Viruses? Could be a Bitcoin mining Virus, but probably not, because then it would use up GPU-time on the other games too.

My first guess was that the GPU stays in a low power state (low GPU core clock), but you said it doesn’t. But you could check twice with running another game in the background (window mode).

(edited by Pixelninja.6971)

Low FPS 100% usage and minimal CPU usage

in Account & Technical Support

Posted by: Sammy.5601

Sammy.5601

This is indeed strange. Have you checked for Viruses? Could be a Bitcoin mining Virus.

Yeah, I’ve scanned my computer entirely using both Malwarebytes and Kaspersky just to make sure it wasn’t a Bitcoin virus, both show nothing. Even if it was there and neither of them could find it, why would it only run when Guild Wars 2 is open?

I’m not sure if I have many options short of redownloading Guild Wars 2 or reinstalling my OS (not willing to do the latter). If I can’t manage to find a solution to the issue I’ll just have to download the game overnight.

My first guess was that the GPU stays in a low power state (low GPU core clock), but you said it doesn’t.

Made sure of it using MSI Afterburner, monitored temperatures, clock speeds and usage.

(edited by Sammy.5601)

Low FPS 100% usage and minimal CPU usage

in Account & Technical Support

Posted by: Pixelninja.6971

Pixelninja.6971

Have you checked running the game with no sound? add -nosound to the targetline in the GW2 shortcut.

You could check if the gw2 archiev is broken with the -repair command. Doesn’t take as long as redownloading the whole game. Remove the command afterwards.

You could also check if you get better performance with the -umbra gpu command.

http://wiki.guildwars2.com/wiki/Command_line_arguments

(edited by Pixelninja.6971)

Low FPS 100% usage and minimal CPU usage

in Account & Technical Support

Posted by: Sammy.5601

Sammy.5601

Have you checked running the game with no sound? add -nosound to the targetline in the GW2 shortcut.

You could check if the gw2 archiv is broken with the -repair command. Doesn’t take as long as redownloading the whole game. Going to try installing older drivers for my card and see if that changes anything.

You could also check if you get better performance with the -umbra gpu command.

http://wiki.guildwars2.com/wiki/Command_line_arguments

Tried running two games as suggested early and the same issue occurs, tried with boss Dark Souls 2 and a heavily modded Skyrim both in windowed mode. Alt-tabbing to GW2 just brings up the usage to 100% as usual. The no sound command didn’t seem to help either, I’ll try repairing the game’s data archive now, hopefully that helps.

I’ll try out the umbra command after it goes through the repairing process.

Edit:

The repair didn’t fix anything unfortunately. Tried the umbra command and it raised my CPUs usage to about 30-40% but the GPU is still sky high at 100%…

(edited by Sammy.5601)

Low FPS 100% usage and minimal CPU usage

in Account & Technical Support

Posted by: Pixelninja.6971

Pixelninja.6971

Hm, you could try an older GPU driver version and reinstalling the Intel INF Chipsetdriver. Reinstalling Windows and all other Software is a pain (unless you have a backup-image) and you have no guarantee that it solves the problem.

But after reinstalling the drivers and redownloading the game, i would be out of options too.

EDIT: I search for: AMD 290x 100% and found that others have the same problem with GW2 too. The 290x should not run at 100% all the time with medium settings.

The Video is from 14 nov 2013
https://www.youtube.com/watch?v=WP4tcfAQsS8

(edited by Pixelninja.6971)

Low FPS 100% usage and minimal CPU usage

in Account & Technical Support

Posted by: Sammy.5601

Sammy.5601

Hm, you could try an older GPU driver version and reinstalling the Intel INF Chipsetdriver. Reinstalling Windows and all other Software is a pain (unless you have a backup-image) and you have no guarantee that it solves the problem.

But after reinstalling the drivers and redownloading the game, i would be out of options too.

EDIT: I search for: AMD 290x 100% and found that other have the same problem with GW2 too.

The Video is from 14 nov 2013
https://www.youtube.com/watch?v=WP4tcfAQsS8

Tried installing two different old drivers, entirely uninstalling the one I had installed previously with DDU and the issue persists. I don’t think it’s a driver issue. I’ll be starting a virtual Machine with Windows 7 and then redownload the game on both just to make sure it’s not an OS issue. After that, well I’ve got no clue.

The user in the video seems to be getting high framerates at the very least, which is something.

(edited by Sammy.5601)

Low FPS 100% usage and minimal CPU usage

in Account & Technical Support

Posted by: Pixelninja.6971

Pixelninja.6971

The user in the video seems to be getting high framerates at the very least, which is something.

Ya, it’s not the same problem. He has Vsync off and 81FPS, that’s why he gets 100% GPU utilisation, didn’t saw that at first.

(edited by Pixelninja.6971)

Low FPS 100% usage and minimal CPU usage

in Account & Technical Support

Posted by: Sammy.5601

Sammy.5601

The user in the video seems to be getting high framerates at the very least, which is something.

Ya, it’s not he same problem. But its strange that he gets 100% GPU utilisation in a scene with not many players around.

Yep, definitely strange. I’ve had my fair share of experience with games being poorly optimized for AMD card on release, but GW2 is over 2 years old with several drivers made by AMD to resolve issues with it IIRC.

I’ll try sending them a ticket before I go to bed, hopefully they have some useful information. Even them knowing that it’s an issue would be better than nothing.

Low FPS 100% usage and minimal CPU usage

in Account & Technical Support

Posted by: Cavenar.6804

Cavenar.6804

Hello there! The configuration of my computer:
AMD FX-8350 Eight Core Processor 4.0GHz
8Gb RAM
GPU Radeon R9 200 4Gb
The problem is: I have really low fps(~20) on medium settings. What should i do? Please help me. I bought this game 3 years ago and still have problems with perfomance. So disappointed, becuase i love this game.

Low FPS 100% usage and minimal CPU usage

in Account & Technical Support

Posted by: Pixelninja.6971

Pixelninja.6971

Hello there! The configuration of my computer:
AMD FX-8350 Eight Core Processor 4.0GHz
8Gb RAM
GPU Radeon R9 200 4Gb
The problem is: I have really low fps(~20) on medium settings. What should i do? Please help me. I bought this game 3 years ago and still have problems with perfomance. So disappointed, becuase i love this game.

Do you get ~20fps in areas with not many people around? Try setting Character Model Limit to lowest.

Low FPS 100% usage and minimal CPU usage

in Account & Technical Support

Posted by: Pixelninja.6971

Pixelninja.6971

Hello there! The configuration of my computer:
AMD FX-8350 Eight Core Processor 4.0GHz
8Gb RAM
GPU Radeon R9 200 4Gb
The problem is: I have really low fps(~20) on medium settings. What should i do? Please help me. I bought this game 3 years ago and still have problems with perfomance. So disappointed, becuase i love this game.

Do you even get only ~20fps in areas with not many people around?

If you only get low fps with lots of people around, try setting Character Model Limit to lowest.

(edited by Pixelninja.6971)

Low FPS 100% usage and minimal CPU usage

in Account & Technical Support

Posted by: mambastik.8735

mambastik.8735

Hey! I have the exact same problem, 100% gpu usage with ~35% cpu (i5 4690k + R9 290). And that’s regardless if I set all settings to low or high. I’d love to see 95-100% cpu usage like when I play on my laptop. At least on my laptop, I can go from slideshow framerates to butter smooth if I overclock it (since it’s using 100% cpu), but on my desktop which uses 35% cpu, any overclock is useless with 0 fps increase. It’s driving me insane.

Low FPS 100% usage and minimal CPU usage

in Account & Technical Support

Posted by: Pixelninja.6971

Pixelninja.6971

Hey! I have the exact same problem, 100% gpu usage with ~35% cpu (i5 4690k + R9 290). And that’s regardless if I set all settings to low or high. I’d love to see 95-100% cpu usage like when I play on my laptop. At least on my laptop, I can go from slideshow framerates to butter smooth if I overclock it (since it’s using 100% cpu), but on my desktop which uses 35% cpu, any overclock is useless with 0 fps increase. It’s driving me insane.

Do you also get low FPS like the Thread starter? If you just get high GPU usage with high FPS, try enabling Vsync.

(edited by Pixelninja.6971)

Low FPS 100% usage and minimal CPU usage

in Account & Technical Support

Posted by: mambastik.8735

mambastik.8735

Do you also get low FPS like the Thread starter? If you just get high GPU usage with high FPS, try enabling Vsync.

Yes just about. All medium and all high yield just about the same fps and same cpu usage, struggling to keep a stable 30fps on small skirmishes, dipping down to 20fps on large scale WvW.

Low FPS 100% usage and minimal CPU usage

in Account & Technical Support

Posted by: Pixelninja.6971

Pixelninja.6971

Finally got it to a stable 50 FPS (not the best, but I’ll go with what I can get) without any stuttering, although the GPU usage is still 100% the entire time. For those who may have the same issue, I went into the UEFI for my motherboard and enabled VT-d under chipset configuration.

Grats on solving the problem, or at least getting better fps. Do you play in a virtual machine?

(edited by Pixelninja.6971)

Low FPS 100% usage and minimal CPU usage

in Account & Technical Support

Posted by: Sammy.5601

Sammy.5601

Finally got it to a stable 50 FPS (not the best, but I’ll go with what I can get) without any stuttering, although the GPU usage is still 100% the entire time. For those who may have the same issue, I went into the UEFI for my motherboard and enabled VT-d under chipset configuration.

Grats on solving the problem, or at least getting better fps. Do you play in a virtual machine?

No, I did try it with a VM but the issue was also the same on Windows 7 (until I enabled VT-d). I play it just fine on my main OS now.

(edited by Sammy.5601)

Low FPS 100% usage and minimal CPU usage

in Account & Technical Support

Posted by: mambastik.8735

mambastik.8735

Finally got it to a stable 50 FPS (not the best, but I’ll go with what I can get) without any stuttering, although the GPU usage is still 100% the entire time. For those who may have the same issue, I went into the UEFI for my motherboard and enabled VT-d under chipset configuration.

How did you figure out what it was? And what does your cpu usage read now? I just checked mine and VT-d was already enabled. I disabled it just to test, and I’m still reading the same ~35% usage.

Low FPS 100% usage and minimal CPU usage

in Account & Technical Support

Posted by: Sammy.5601

Sammy.5601

Finally got it to a stable 50 FPS (not the best, but I’ll go with what I can get) without any stuttering, although the GPU usage is still 100% the entire time. For those who may have the same issue, I went into the UEFI for my motherboard and enabled VT-d under chipset configuration.

How did you figure out what it was? And what does your cpu usage read now? I just checked mine and VT-d was already enabled. I disabled it just to test, and I’m still reading the same ~35% usage.

Well considering I had tried almost everything at that point, I just went it to the UEFI and started looking around. Found that and worth it may be worth a shot. My CPU reads around are 40-70% per core, I don’t think the issue is fixed in its entirety but I can actually play which is something. Although my FPS drops to 20-30 in large boss events (like the green demon in the human zone swamp).

Low FPS 100% usage and minimal CPU usage

in Account & Technical Support

Posted by: Arjuna.1356

Arjuna.1356

Try Maw its even worse fps drop, and all because little snowflakes I guess
On side note I will be making friend and brand new computer i5 haswell and GTX960. THink I will check how it will work instead my 270X

Intel i5-3470 / Asrock Z75 / 2×4GB Crucial 1600MHz CL8 /
Sapphire Radeon R9 270X 2GB / Samsung SSD840 EVO + Seagate Barracuda ST2000DM001 /
Chieftec CFT-560-A12S