Guild Wars 2 Forum - Account & Technical Support

Low FPS and high PING

My laptop is… ASUS gaming laptop

Windows 8.1
Intel® Core™ i7-4700HQ CPU @ 2.40GHz 2/40GHz
16.0 GB
64 bit Operating System, x64-based processor
GEforce GTX 770m

All drivers are updated and have a new router. Comcast is my cable supplier and I live in New England,NA. Comcast has checked the modem,router and wires all are in working order.

I have low FPS and high PING since the last patch/update last week. The game is unplayable and if it isn’t fixed will have to get a refund on the new expansion.

Very disappointed I love this game…….

Low FPS and high PING

in Account & Technical Support

Posted by: Loli Ruri.8307

Loli Ruri.8307

You could try reinstalling your video drivers. I have had to do that a few times already for this game to vanquish problems.

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.

Low FPS and high PING

in Account & Technical Support

Posted by: whitz.7246

whitz.7246

I did a traceroute this a.m. (hope did it right) results..
Microsoft Windows [Version 6.3.9600]
© 2013 Microsoft Corporation. All rights reserved.
C:\>tracert ncsoft.com
Tracing route to ncsoft.com [64.25.35.120]
over a maximum of 30 hops:
1 373 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 8 ms 11 ms 19 ms 96.120.68.197
3 10 ms 9 ms 9 ms 68.85.185.49
4 13 ms 14 ms 17 ms be-49-ar01.needham.ma.boston.comcast.net [68.85.
69.13]
5 12 ms 14 ms 16 ms 4.68.71.217
6 * * * Request timed out.
7 * * * Request timed out.
8 54 ms 54 ms 52 ms 4.59.197.34
9 51 ms 50 ms 53 ms ftp.lineage-us.ncsoft.com [64.25.35.120]
Trace complete.