Low FPS issues to be fixed or refund?

Low FPS issues to be fixed or refund?

in Account & Technical Support

Posted by: Deathwing.5210

Deathwing.5210

So after waiting for almost a year and having heard the different defenders of NCSoft/ArenaNET that I honestly appreciate but I choose not to hear any more, my question is whether the game is going to be fixed and I will be able to get at least 60fps at bottom performance with best visuals. At this point 15 fps with a top computer is unacceptable, even from the health perspective.

I want an honest answer from an official GW2 person, not a random defender or attacker of GW2. Are we going to get a good framerate at last (and I do not care what the solution will be) or do I have to ask for a refund since the game is not playable?

Thank you.

Low FPS issues to be fixed or refund?

in Account & Technical Support

Posted by: Masterdarkjedi.3756

Masterdarkjedi.3756

Guild Wars 2 Angry Review
http://youtu.be/Ax-_06Acj8Y

I don’t think you will leave lol

SEE 28:10 lol

PC Technical support for all the programs and games and much more… youtube.com/PCRepairGuru

(edited by Masterdarkjedi.3756)

Low FPS issues to be fixed or refund?

in Account & Technical Support

Posted by: Deathwing.5210

Deathwing.5210

Thank you for the video. Now back to the topic.

What will it be NCSoft? FIX or REFUND?

Low FPS issues to be fixed or refund?

in Account & Technical Support

Posted by: Edge.7986

Edge.7986

Probably none of those options. Sorry to disappoint.

Low FPS issues to be fixed or refund?

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

The refund policy says within 30 days from date of purchase.

https://help.guildwars2.com/entries/27697743-Refunds
“If you purchased Guild Wars 2 from http://buy.guildwars2.com and would like a refund, please submit a request to our Support team within 30 days of the purchase”

You can always contact support but a year might be stretching it.

Low FPS issues to be fixed or refund?

in Account & Technical Support

Posted by: Deathwing.5210

Deathwing.5210

Are they not breaching the terms and conditions by making the game unplayable?

Low FPS issues to be fixed or refund?

in Account & Technical Support

Posted by: locx.6412

locx.6412

But it’s not unplayable. There are hundreds of thousands of users playing it regularly. 15 fps might make it unenjoyable but not unplayable.

i5-4670K @ 4.6 GHz | GTX 660 | 8GB @ 1600MHz | Samsung 840 EVO 120GB | Win 8.1

Low FPS issues to be fixed or refund?

in Account & Technical Support

Posted by: Deathwing.5210

Deathwing.5210

GW2 support contacted me and we are trying to figure out what is wrong. The game should be reaching 60fps with me computer specs at the most heavily loaded environments.

Low FPS issues to be fixed or refund?

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Posted by: XFlyingBeeX.2836

XFlyingBeeX.2836

DX9 is the biggest problem here. Consoles have 8 slower cores and some MMOs are coming to consoles. Soon many MMOs will be better optimized for more cores and use better api. And then GW2 should get better optimized or people will leave …

I am just telling you that when you will go into big fight WvW your PC wont handle it.

Low FPS issues to be fixed or refund?

in Account & Technical Support

Posted by: Edge.7986

Edge.7986

Yeah…That wont happen. You’re not the only one with a good PC who’s getting low FPS in this game. It’s pretty much everyone…60 FPS in big events and wvw wont happen.

Low FPS issues to be fixed or refund?

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Posted by: Masterdarkjedi.3756

Masterdarkjedi.3756

mine goes to 65-100

in city its 30-55
on spec

i5-3330 x4 3.00ghz
8hb ram
Radeon HD 7970

Attachments:

PC Technical support for all the programs and games and much more… youtube.com/PCRepairGuru

(edited by Masterdarkjedi.3756)