[MAC] BLTC back to crashing the client

[MAC] BLTC back to crashing the client

in Account & Technical Support

Posted by: Odesseus.1472

Odesseus.1472

Accessing BLTC is back to crashing the client again. Since last weekend it’s been increasing in frequency to the point now whenever I access it, it crashes.

1) Open BLTC
2) Client gamma shifts darker (this is new to me)
3) BLTC window spins with no load. Window is draggable, can click to other aspects (Gem store, auction, exchange, but still no load)
4) Client continues to be playable in the background (ie, move via keyboard, etc.) as long as the BLTC window is open
5) Close BLTC window, client freezes, audio is stuck on a 1 sec. loop
6) No crash, so no crash log. I have to force quit.

I have done all of the basic Mac BETA client fixes to no avail. The last step will be to completely reinstall the client from scratch, a real pain.

All-in-all, the Mac client seems less stable than before the latest patch. I crash way more frequently in WvW/EoM unless I’m on absolute potato graphics setting.

iMac 11,1
Intel Core i7, 2.8 GHz
Memory: 8 GB
ATI Radeon HD 4850

[MAC] BLTC back to crashing the client

in Account & Technical Support

Posted by: penelopehannibal.8947

penelopehannibal.8947

Yep, this has been happening for most if not all Mac users since the new Trading Post came into effect. If you’re in Full Screen mode, you can’t even Cmd + Tab out – the only way to quit is to pull the power!

However, I have found that Step 4 of here has reduced the amount of times it happens for me. Sometimes I still have to go into windowed mode before using the TP just in case, but more often than not now, it’s working fine for me since I did this.

(p.s. – Rather than moving the folder to trash, move it to desktop and rename it instead, just in case it makes things worse!)

Blood & Merlot [Wine]

[MAC] BLTC back to crashing the client

in Account & Technical Support

Posted by: Odesseus.1472

Odesseus.1472

However, I have found that Step 4 of here has reduced the amount of times it happens for me.

Thanks for your reply!

I did do step 4. No change, unfortunately. I am in windowed mode, and flipping out and back in did not help. Still looking for answers. As I said, if it’s still acting up today, will try and replace the entire client.

[MAC] BLTC back to crashing the client

in Account & Technical Support

Posted by: Odesseus.1472

Odesseus.1472

I reloaded a completely fresh client after deleting all support and prefs files. This time it completely crashes and gives this error:

“Timed out while creating browser view
A serious error has occurred that prevented the application from continuing. A report has been sent to ArenaNet to help determine the cause”

I have filed a ticket with ANet.

[MAC] BLTC back to crashing the client

in Account & Technical Support

Posted by: penelopehannibal.8947

penelopehannibal.8947

However, I have found that Step 4 of here has reduced the amount of times it happens for me.

Thanks for your reply!

I did do step 4. No change, unfortunately. I am in windowed mode, and flipping out and back in did not help. Still looking for answers. As I said, if it’s still acting up today, will try and replace the entire client.

Sorry it couldn’t help then. It does seem to me that there are a few more problems for people with newer Macs than older ones I guess due to changing technology.

Blood & Merlot [Wine]