[Mac 10.9.5] Launcher won't start, sys log

[Mac 10.9.5] Launcher won't start, sys log

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Posted by: kurtosis.9526

kurtosis.9526

A few days ago my launcher stopped working, the login dialog no longer appears. GW2 appears in the Activity Monitor though. My system.log file has the following info about it, any suggestions?

Jun 6 04:37:29 my-mbp kernel[0]: hfs: mounted Guild Wars 2 on device disk2s1
Jun 6 04:37:29 my-mbp mds[69]: (Normal) Volume: volume:0x7f866a851c00 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Guild Wars 2
Jun 6 04:45:07 my-mbp launchservicesd[85]: Application App:"Guild Wars 2 Installer" asn:0x0-1a81a8 pid:63663 refs=7 @ 0x7fb3d8586490 tried to be brought forward, but isn’t in fPermittedFrontApps ( ( "LSApplication:0x0-0x1a91a9 pid=63668 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100005/0x186a5 queue
Jun 6 04:45:07 my-mbp WindowServer[131]: [cps/setfront] Failed setting the front application to Guild Wars 2 Installer, psn 0x0-0x1a81a8, securitySessionID=0x186a5, err=-13066
Jun 6 04:45:08 my-mbp authexec[63671]: executing /tmp/00b8b11b/Guild Wars 2 Installer.app/Contents/MacOS/fileDispatcher

[Mac 10.9.5] Launcher won't start, sys log

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Posted by: EspHellion.1972

EspHellion.1972

The same thing happened to me about 2 days ago (I’m also on mac). I tried to re-download the client but it got to about 92-94% and stopped appearing.

Have you had any luck finding a solution as of yet?

[Mac 10.9.5] Launcher won't start, sys log

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Posted by: kurtosis.9526

kurtosis.9526

I tried Disk Utilities → Repair Disk Permissions, but no luck:

http://www.howtogeek.com/195912/how-when-and-why-to-repair-disk-permissions-on-your-mac/

[Mac 10.9.5] Launcher won't start, sys log

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Posted by: magnus.9350

magnus.9350

me too , i think OS X 10.10.4 (14E26a) , beta update channel is to blame ?

[Mac 10.9.5] Launcher won't start, sys log

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Posted by: kurtosis.9526

kurtosis.9526

Not sure but I’m still on 10.9.5, never upgraded to Yosemite, still on Mavericks.

[Mac 10.9.5] Launcher won't start, sys log

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Posted by: FlamingFoxx.1305

FlamingFoxx.1305

“delete the contents of the gw2 data folder, it’s a pain to get to the right one: this step is a general fix for many tp and graphics issues, even without the previous steps however, it will lose all saved log in/password and in-game settings.
To access this:
1 Click on the “Finder” icon located in your dock or the desktop of your computer to make “Finder” the active program in the finder menu bar.
2 Hold down the “Option” key on your keyboard while clicking “Go” in the finder menu bar. A drop-down will appear.
3 While still holding down the “Option” key, click on “Library” in the “Go” drop-down.
4 Once in the Library folder click on Application Support > Guild Wars 2
5 Move the entire Guild Wars 2 folder to the trash and then empty the trash.
The next time you launch Guild Wars 2 it will recreate the recently deleted folder.”

[Mac 10.9.5] Launcher won't start, sys log

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Posted by: kurtosis.9526

kurtosis.9526

Thanks Foxx, had high hopes, tried it, but still same problem.

Pretty sure the problem is with fPermittedFrontApps, SecurityAgent, and SetFrontApplication. It just sounds like something is causing SecurityAgent to prevent the app from fully loading. Trying to dig around the internet and understand how SecurityAgent works.

[Mac 10.9.5] Launcher won't start, sys log

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Posted by: EmperorSandwich.3062

EmperorSandwich.3062

i had the same problem yesterday but today i finally opened the launcher and now it’s downloading the game … i have downloaded 10 gigs but it’s only 25% of the game :|
how much is the game size guys ? :O

[Mac 10.9.5] Launcher won't start, sys log

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Posted by: FlamingFoxx.1305

FlamingFoxx.1305

i had the same problem yesterday but today i finally opened the launcher and now it’s downloading the game … i have downloaded 10 gigs but it’s only 25% of the game :|
how much is the game size guys ? :O

The percentage is for the amount of FILES not the amount of MB or GB. The game is around 20-25GB in total, but you will probably have to download more than that (because of patches etc).

[Mac 10.9.5] Launcher won't start, sys log

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Posted by: kurtosis.9526

kurtosis.9526

Actually I take that back, it works now, seems it just took a while for the launcher window to open the first time after deleting the folder. Woke up this morning to find it downloading the game. Thanks Foxx!