(Mac) Client does not open

(Mac) Client does not open

in Account & Technical Support

Posted by: KapteinKrisa.8053

KapteinKrisa.8053

Hi,

I´ve been playing on my iMac (mid 2011) for while now. No problems what so ever, until recently when I tried to play in WvW. The game crashed several times during large fights with other players. I tried to use the repair code in the Terminal app, but it did not work.

So, after having lots of issues, I tried to reinstall the game. I deleted the game file in Application Support first and then I reinstalled the game. Everything seemed to work perfectly, but then the gamle client stopped working. The GW2 icon appears in the dock, but the window won´t show. When I click on “Exposè” the window shows up, but it´s nothing in it (it turns blue, when you drag the pointer over it).

I tried to reinstall several times and restarting the iMac. But the problem still persists.

Is this a common problem with the Mac client? Does anyone else have the same problem? Anything that can solve it?

(Mac) Client does not open

in Account & Technical Support

Posted by: ArmoredVehicle.2849

ArmoredVehicle.2849

Can’t help you with your game not opening error but the crashes in WvW are most likely related to the Virtual Memory filling up, reducing the graphics details will make it crash less frequently.

(Mac) Client does not open

in Account & Technical Support

Posted by: KapteinKrisa.8053

KapteinKrisa.8053

I tried everything before I uninstalled the game. Including reducing the graphics from highest to lowest. It did not work, unfortunately.

So, I uninstalled the game. And now I´m stuck, because it won´t install/patch at all. The client/GW2 icon show up in the dock, but the window does not open at all. I´ve tried to restart my iMac several times, but it does not seem to work.

It´s very frustrating, because I tried to solve the problem with the game crashing while playing WvW, but now it´s even worse. I can´t play at all.

I´ve been reading different topics about people with the same issues as me. (Client won’t open/install). It seems like this is a common problem on Mac. And I wondered if someone knows how to fix this problem!