Guild Wars 2

To be precise, “Exception: 80000101” is raised.

To be clear, when I say “immediately”, I mean before the login window appears or anything. The only thing I can think of that’s changed recently is that I switched monitors. GW2 has worked since the monitor change, so I don’t think that’s directly causing the issue. It might have started the first time I rebooted or went through a sleep/wake cycle after switching monitors — I can’t quite remember — but it definitely worked at least once. I can’t plug my old monitor back in to test because I’m getting ready to move and it’s already packed.

Rebooting didn’t help.
Deleting ~/Library/Application Support/Guild Wars 2 didn’t help.
Running “/Volumes/Large\ Apps/Guild\ Wars\ 2.app/contents/MacOS/cider —use-dos-cwd C:Gw2 -- C:\\GW2\\GW2.exe -repair” results in “Assertion failed: (bpp != 0), function DDRAW_width_bpp_to_pitch, file main.c, line 565.” on the terminal, then the error message about “Exception: 80000101” pops up, same as when launch it normally.

Anyone have any suggestions?

Thanks,
- Dave

Oh, and I’m still running El Capitan (10.11.6, to be exact), so it’s not that.

I tried deleting GW2 (and the folder in Application Support again), and reinstalling. Same problem… it’s not even trying to download the data files. On the plus side, I have 20GB more room on my drive now, but I’d rather be playing GW2.

Nothing? I downloaded the installer again, and did a clean reinstall again. Still crashes with that same error before it can do anything else.

You can contact the Tech CS Team via the ‘Support’ link above/below and ‘Submit a Request’ for assistance.

Good luck.

Inculpatus cedo.9234:

You can contact the Tech CS Team via the ‘Support’ link above/below and ‘Submit a Request’ for assistance.

Good luck.

Oh, I know… I don’t have time to really play at the moment anyway, and Play on Mac is good enough to log in for dailies. I’ll open a trouble ticket when I’m done moving, if nobody’s found a solution. In the mean time, I figure having a thread about it might help if someone else has the same problem.

Did you recently update your mac to sierra? If so, then there is no solution. I am not being negative but just factual.

oh you might want to look at this and cross your fingers that something stirs within Anet within the next 4 years…

https://www.reddit.com/r/Guildwars2/comments/5067f9/timeline_of_official_statements_about_a_new/

I do have the same problems since weeks … first i had this kernel error while running gw2 and somebody recommended me to reinstall the whole game. From this on i haven´t seen the launcher opening even once.
So if somebody has a solution for that problem, i would really appreciate it!

lead.7543:

Did you recently update your mac to sierra? If so, then there is no solution. I am not being negative but just factual.

oh you might want to look at this and cross your fingers that something stirs within Anet within the next 4 years…

https://www.reddit.com/r/Guildwars2/comments/5067f9/timeline_of_official_statements_about_a_new/

Nope, still on 10.11.6

Well, I’m done moving, and with my old monitor hooked up GW2 magically works again. No other changes to the system were made. I’ve never heard of a game engine crashing because of a monitor before, but I guess there’s a first time for everything. Maybe it’s a glitch with cider?

We just can hope that developers will make something to be legal. Because yes, say that Mac is compatible for customers and when in the reality it’s not the same, that’s illegal.

I have an update! I added a fourth monitor to my setup (one I’ve had for a while, but had moved to a different computer), in an inverted “T” arrangement so that I effectively have a 1920×2400 monitor flanked by two 1920×1080 monitors. If I have the menu bar at the top of the T, GW2 does the insta-crash again, but if the menubar is anywhere else, it works fine. It doesn’t even crash if I move the menubar after launching the app (although it does get confused about where the cursor is). So I guess for now I’ll just have to leave the system preferences open and move the menu bar around whenever I want to play.

Sure is weird… I hope the native mac client comes out soon, because this has got to be some weird interaction between GW2, cider, and the DX->OGL translation code.

(oh, FWIW, this “new” monitor has worked fine with GW2 in the past, back before I’d swapped it out with the monitor I’m currently using in the center)

More weirdness! In my system preferences, I set the problematic monitor’s resolution to “Default for display” instead of “Scaled” because I wasn’t scaling it anyway, and now GW2 works on that monitor! Could turning on display scaling (even though it’s not being used) cause two different code paths to report a different # of pixels or something? Like 1920×1200 vs 1920.0×1200.0 and maybe there’s a difference in how the two sets of numbers round to the nearest floating point value? Dunno… I don’t have the monitor I was using a month ago with me out here, so I can’t plug it in and see if it was set to default or scaled.

Happened to me just today, And whole day long GW2 game client used to work. It stopped just an hour or so ago.
(No, I haven’t been updating my Mac OS and i do not intend to for a good reason. The game i pay for was working with my OS for about half year and stopped to work without any notice beforehand. I believe its not intended by game devs.)
P.S. Submitted a ticket to support. Fingers crossed.

Same problem here, haven’t played for a couple of days on my mac, got the update today and my mac crashes at the same point.

I feel your pain, Gents….

I’ve been getting strong lag spokes off-and-on for about a week sometimes hitting hard enough to DC me. Last night, while being spiked, I hard DC’d and now it won’t launch the client without locking up my system. I tried a re-install and it didn’t help.

3 1/2 years playing and still in Beta. This is getting old….